AppleCare Protection Plan for iPod nano 1G, 2G, 3G, 4G; iPod shuffle 1G, 2G by Apple Computer
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Digital camera reviews of AppleCare Protection Plan for iPod nano 1G, 2G, 3G, 4G; iPod shuffle 1G, 2G
Digital camera Review: The best deal for making sure you don't have ANY problems!
Summary: 5 Stars
Apple Care is a required addition to anything Apple, both for peace of mind and just in case; when I've have needed it they have come through with "flying colors"... Digital camera Review: No Problems Registering, Hopefully Will Never Have to Repair!
Summary: 5 Stars
I did not find any problems registering and hopefully won't have to use to repair. I have had Apple protection plans for my imac and emac in the past and when I had problems, it was replaced easily and for free. I have a high regard for Apple and their care plans. Digital camera Review: No problem with registration or repair
Summary: 5 Stars
I had no problem registering the iPod on line, even though I bought it from Amazon. The registration does require filling out an online form and choosing an "Apple ID", but the defaults are set NOT to send any advertising emails. etc.
I did have an opportunity to use the AppleCare warranty about a year after buying my Nano (battery didn't hold charge). The telephone call did take about 12 minutes on hold (daytime hours), but the tech rep offered either to send me a return box (free shipping), or I could take the Nano to an Apple store and exchange it. My closest Apple store is a tank of gas, so I exchanged by mail. The box came in 2 days, and the Nano was returned within a week. I can't tell whether it was the same unit or a refurb, but it was in pristine condition.
My experience isn't unique; Consumer Reports regularly lists AppleCare as the best tech support in the electronics industry.
Digital camera Review: Great protection ... pain in the rear to register ...
Summary: 1 Stars
I bought (2) 2nd generation iPod Nano's, and (2) AppleCare Protection plans (ACPP).
Amazon's price for the ACPP's was GREAT!
APPLE's registration process was NOT.
I could NOT register either iPod online. Both produced error messages and I had to call Apple directly. Both calls lasted at LEAST 20 minutes each.
For one iPod, I actually had to fax them my receipt because the item had been on the SELLER'S shelf for over 90 days and Apple had to verify that I had actually purchased it legally.
For the other iPod, I purchased it DIRECTLY FROM APPLE as a refurbished unit, and I STILL had to call them to register it! Seems that even though the serial number displayed on the screen and etched onto the back of the unit matched each other, neither one of those matched the one on the Apple invoice!
I know this entire process was set up to prevent theft/bootlegging, however it is just annoying and time consuming for me, the true purchaser.
Let's hope I NEVER have to call Apple to actually utilize one of them!!!!
NOTE: on 11/8/08 I DID have to utilize my ACPP because my one iPod battery was not charging properly. I walked into my local Apple store at my scheduled appointment time with a copy of my ACPP and I walked out 5 minutes later with a replacement iPod. No problems, no questions, everything was easy and quick. I'm glad to know that my initial difficulties with registering my 2 iPod's were redeemed with the ease of replacement at the store! When I buy a new iPod I will be back to get another ACPP on Amazon.
Thank you Apple, and thank you Amazon!
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