Aurora AS890C 8-Sheet Cross-Cut Paper/Credit Card Shredder with Basket by Aurora
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Digital camera reviews of Aurora AS890C 8-Sheet Cross-Cut Paper/Credit Card Shredder with Basket
Digital camera Review: Average Shredder
Summary: 3 Stars
This shredder is just average. 8 sheets of any standard 20 lb. paper bogs the motor almost to a stop.Digital camera Review: Bad Quality Control?
Summary: 2 Stars
I have owned this shredder for two years. Out of the box it jammed after less than one minute of shredding with three sheets stuck and would not reverse them out. It went to warranty service and came back. They told me that under no circumstances should I shred more than ONE sheet at a time. Lesson 1 in shredders, do not believe and whatever you do, do not try to shred the number of sheets the manufacturer claims it will handle. After the unit came back, I only inserted one sheet at a time, but after perhaps feeding 5-6 sheets it became so hot I was concerned about something inside melting or self destructing. Tt would accept 5-6 sheets, then need a half hour to cool. Then, about two weeks later, it quit. Trip two to warranty repair. This time it was in repair for over two weeks, but came back doing exactaly as it did when it went it. Overheating. Back to warranty repair, third time. I was told this time to not bring it back again. Huh? What kind of warranty service is that? It appeared they had replaced the entire shredding system inside the unit. And, thankfully, it ran without overheating and using one sheet at a time it did just fine for nearly two years. Then, last week, it jammed and the shredding unit popped itself off and either stripped the screws holding it onto its base assembly or the screws had come loose over time. Either way, the top was loose and I could see that one of the plastic gears had about a third of the teeth stripped and there was a chewing gum size wad of paper that had jammed in the shredding teeth. It was dead. Since it was off warranty, I decided to bury it. Figuratively.
From reading reviews of various Aurora products, it seems clear there is a quality control issue. Aurora is a US company, but the shredders are made in China. Reviewers either love the things or despise them and have problems from early on. I am upgrading to a "10 sheet" unit, but again, will only be feeding single sheets and under no circumstances CD's or credit cards. Why tempt fate? For those who say regulations are bad, well, they should have a look at the shredder industry. It is nothing less than a blatant misrepresentation to make the claims this industry does with respect to the number of sheets of paper which may be fed into these units at one time. They should be forced to prove their claims before being allowed to make them.
Overall, I would have given this unit 3 stars had it not required 3 trips to warranty repair prior to actually working properly. Once it worked properly, it worked for two years, one sheet at a time......
Digital camera Review: Be Careful!
Summary: 3 Stars
I was satisfied with this shredder until I hurriedly placed a credit card in to be shredded. It handled multiple sheets of paper nicely. But when the credit card shifted a bit in the slot and went down crooked, it jammed and ruined the shredder. I spent an over an hour retreiving the credit card pieces from both sides of the blades but the motor never would restart.Digital camera Review: Beyond Crummy
Summary: 1 Stars
It's impossible to empty the basket without getting shredded paper all over the place. When it jams,it's almost impossible to fix the jam -- you gotta get a screwdriver or something and actuallly push the paper out from each blade. Might take you a half-hour or more. I rarely give anything a "1" rating, but this one merits it.Digital camera Review: Broke after 2 months
Summary: 1 Stars
My husband and I received this gift as a wedding present. Two months later, it is broken. I shredded two pieces of paper at most at a time. The motor sounded like it was working hard with two. I never shredded credit cards. This paper shredder was a let-down.