Reviews for Brother IntelliFax 2820 Laser Fax Machine and Copier

Brother IntelliFax 2820 Laser Fax Machine and Copier by Brother Printer

Brother IntelliFax 2820 Laser Fax Machine and Copier List Price: $179.99
Our Price: $148.88
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Category: CE
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Digital camera reviews of Brother IntelliFax 2820 Laser Fax Machine and Copier

Digital camera Review: A great fax/copier/printer for the price
Summary: 5 Stars

I had purchased one of these a couple of years ago for home office use, and recently bought this one for personal use. Works great for the occasional fax, but I use it more as a copier and a USB printer. Easy to use, and replacement toner cartridges are cheap and last a long time for me. The only downside (and it's a minor one) is that it will only redial one time if the original fax call doesn't go through. Since I don't do many outbound faxes, it's not an issue for me. Highly recommended!

Digital camera Review: A great machine
Summary: 5 Stars

This is my fourth fax machine, my first laser. I am glad that I finally made the move up. The answering machine hooked up through the fax flawlessly and I get voice calls and faxs with no problems. That was a big concern of mine, and it turned out to be no problem. The machine is a bit noisy when it is printing, but not enough to be bothersome.

Print quality is good and it actually is usable as a copier. My only small complaint is that it is not small. This is a pretty big footprint machine. I guess that is what it takes.

Digital camera Review: AWFUL. JUST AWFUL.
Summary: 1 Stars

I am shocked by the amount of positive reviews on this site. Let me tell you about my experience. I bought this machine in June of 2005. In one year, I have replaced this machine THREE TIMES. All three times, I got error messages that the toner cartridge was out (Toner Life End) even when new toner cartridges were put in. I do give high marks to Brother for its customer service, though. Each time I had a problem, I called and they sent out a replacement by FedEx along with materials for me to send back the broken one. But when the fourth replacement arrived last week and I turned it on and got an immediate paper jam message, I had enough. I had a similar issue with a Brother mutlifunction machine I purchased around the same time. I am done with Brother products.

Digital camera Review: Adequate but prone to paper jams
Summary: 3 Stars

We have used the 2820 for some time in our office, but unfortunately after about a year or so of usage it become increasing prone to paper jams which occur frequently. You might be better off with a Brother multifuntion.

Digital camera Review: An overall suitable product
Summary: 5 Stars

I bought the 2820 because it doubles as a laser printer, and is not much bigger than the inexpensive laser printers on the market. It is capable as a printer, fax machine, and copier, although it is not a flat bed, so you can not copy some things, like a driver's license. The fax machine is not color, but this is consistent with the printer. It is also only a 14.4 kbps FAX, but I don't fax very much anyway, so it's of little consequence. Overall a fine product. Check Amazon sellers who often have this product at a discount.
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