Canon WP-DC34 Underwater Housing for Canon PowerShot G11 Digital Camera
by Canon Cameras US
List Price:
Our Price: $199.00
You Save: $100.00 (33%)
Availability: Usually ships in 1-2 business days
Buy Used: from $190.00 (click here)
Category: Digital Camera
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Digital product summary information
Manufacturer: Canon Cameras USModel: WP-DC34
Product features:
- Powershot camera looks set to become the new standard for underwater photographers wanting a top notch camera in a point-and-shoot underwater housing
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Digital camera reviews of Canon WP-DC34 Underwater Housing for Canon PowerShot G11 Digital Camera
Digital camera Review: Appalling and Incompetent Customer Service
Summary: 1 Stars
We bought this item for our Canon G11 camera which we cannot fault - it is a great camera. However, due to a lack of diving opportunities, we were unable to test it for a few months. When we eventually took it underwater, we found that the shutter release button jammed. To rectify this fault, we had to return the product to the manufacturer in Illinois.
Well this turned out to be where all the fun started! At first they ignored it, then they acknowledged that they did actually have it but it was sent without the receipt and paperwork - it was not! They have replied to just one email despite being sent about 10 emails requesting information. Their Customer Service staff have ranged from robots that give no help whatsoever to some that are just plain rude.
Currently, I am still no wiser as to the state of my repair despite them having had it for over a month! They still haven't acknowledged that it is a Warranty repair.
This is shockingly bad customer service from a global brand that ought to be ashamed of itself.
Summary of Canon WP-DC34 Underwater Housing for Canon PowerShot G11 Digital Camera
Compatible with the PowerShot G11%2E Take great underwater shots and be worry%2Dfree during inclement weather with the WP%2DDC34%2E Waterproof to 130ft%2E Neck strap and silicone grease included%2E %0D%0A%0D%0A%0D%0A%0D%0AHousings
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