CardScan Executive v8 Card Scanner by CardScan
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List Price: Our Price: $99.95 You Save: $264.04 (73%) Availability: Usually ships in 1-2 business days Buy Used: from $92.99 (click here) Category: CE See more digital camera details and other models |
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Digital camera reviews of CardScan Executive v8 Card Scanner
Digital camera Review: Great, easy to use system!
Summary: 5 Stars
This system works very well! It was easy to install, reads cards very quickly, and is almost 100% accurate. I have been amazed at the accuracy in scanning cards and converting to text! It saves so much more time over typing in the cards. I do recommend you proof each one as I have found a very few instances where it didn't recognize the correct letters...for example it made an "M" out of "AA" where the font was small. Easily corrected. The sync with Outlook 2007 was easy too. I'm very glad I bought this system!Digital camera Review: Highly useful and accurate
Summary: 5 Stars
I'm not sure why the previous reviewer had so much trouble with the character recognition. Perhaps it is a defect in the particular unit he received. In my case, it did a very fine job recognizing the data on a large variety of business cards. Very fast, and easy to use. I did not activate the integration with Outlook, but did set it up to make the Cardscan contact list available in Outlook, and that worked just fine.
My only quibble is with the free online backup that they offer: the fine print tells you that they will email everyone on your contact list periodically to encourage them to join up. This sounds like a great way to lose all your friends, so I didn't do it.
Digital camera Review: Horrible, Impossibly Horrible Tech Support - Don't Buy! Please!
Summary: 1 Stars
I purchased my 800c Executive Cardscan at the National Association of Realtors convention in Las Vegas in November 2007. However, the boxes on the floor were spoken for and the company was essentially "sold out" at the convention, so I agreed to pay extra (tax and shipping) to have one sent to me.
A couple of weeks later the box arrived. By box I mean a cardboard shipping box. Inside it was a loose Cardscan with no cord, software, packing material or any note of any kind. It was as if a Cardscan was thrown in a box and mailed to me.
I called the company and after about four or five calls where every person was in disbelief that this had occurred, I finally got someone on the phone who agreed to ship me a new one and would send along a postage paid sticker for me to mail back what I received.
I received the new one in late December and didn't get around to opening it until January 6th. I also mailed back the loose Cardscan that had been sent to me.
My new Cardscan will not install. I am getting a variety of error messages that are not on the website.
On January 7, 2008, I called the tech support line at 1 PM PST and waited on hold for 35 minutes before hanging up -- no one answered.
Later that day, I called again at 2:00 PM PST to try again -- no answer -- and I hung up extremely frustrated.
I spent FIVE hours on January 7th into the evening trying to fix this on my own to no avail.
On January 8, 2008, I woke up and immediately called Cardscan. It was 7:00 AM PST. I waited on hold 30 minutes and my landline phone battery actually died, so I hung up. No response.
Next I called "customer service" and Stephanie answered. Stephanie said that the company is very busy "because of the holidays" and they only have three people employed in tech support which includes one manager. She said I could leave a message or wait in the que as she called it. The manager is named Dawna Madden. She never returned any of my messages.
Stephanie told me the the maximum wait time was 8 minutes!
I called again and this time they were at lunch and all phones in tech support go to an answering machine, which of course they don't respond to. Closed for lunch! How high tech of them.
I asked for a manager when I called Stephanie back. I was transferred to Andrew, the customer serviced manager. But first she asked: "is this about tech support?" I guess she gets these calls a lot!
I told her it wasn't because I didn't want her to block me from talking to a manager.
Andrew was helpless and not helpful. Worthless! He told me I could wait in the line or leave a message. He said that he had nothing to do with tech support.
So I left a message approximately for Dawna (again) abou four hours ago with still no call back.
My Cardscan is not installed, I am wasting too much time on this and if the company is growing so fast, they need to hire tech support people today. This product doesn't install correctly and for those of you who got it to work, bless you! You're the lucky ones. Run, don't walk away from Cardscan. They are now owned by Rubbermaid who owns like five billion small companies, so don't expect them to help you.
Digital camera Review: It is getting much better
Summary: 4 Stars
I have held off getting a card scanner for a long time because I knew that it would be a challenge to find one that could pick up all of the characters and put them in the correct place in Outlook. This one has come a long way. You still need to check each card carefully. Because each company can have such unique titles or logos often only part of the company name is picked up, or a number 1 is seen as a number 7. I do find, that though I type very quickly, this scan process is effective. A bit pricy though for not being able to be "perfect." They do have a 30 day trial which for some people might be the ideal answer.Digital camera Review: It is great!
Summary: 5 Stars
I have a lot of reservation about how it can decipher the information and put it in the right fields. I have a lot of business cards from overseas, and they are of all fonts, and styles. But I was pleasantly surprised by CARDSCAN abilility to process the information and put it in the right fields. We may have to tweak here and there, but it is much better than typing in everything yourself. I highly recommend it.