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Digital camera reviews of CardScan Executive v8 Card ScannerDigital camera Review: Refurbished doesn't work. Summary: 1 Stars
I purchased 2 different CardScan packages from Tech for Less. Neither one of the refurbished scanners worked. Now I'm leary about purchasing a new scanner.
Digital camera Review: So easy to use Summary: 5 Stars
This piece of equipment was so easy to set up. Literally within 5 minutes of opening up the package, I was scanning my cards. I still haven't figured out the Ipod sharing or the Outlook email stuff, but the actual scanning part is a piece of cake.
Digital camera Review: Terrible Tech Support Summary: 1 Stars
The product worked for three days and then stopped working. CardScan is one of these companies that asked not to return the product to the store but to contact their customer service if the product has a problem. I was on hold with customer service for 35 minutes before giving up. I wrote their tech support an email regarding the issue. Two days later I received a response asking me what scanner I had purchased and what color the light was showing (even though all this information was provided in the initial email). After sending this information again they determined that the unit I had purchased was defective and they would send me a new unit. The unit they sent me turned out to be refurbished. I was incredibly disappointed that it took so long for their tech support to respond and that they did not keep to their commitment an exchange the defective unit for a new unit. Considering I had spent close to $300 on a NEW unit and not refurbished one and the unit I purchased only worked for three days this was the least they should have done. This company does not stand by their product.
Digital camera Review: Time saver!! Summary: 5 Stars
Works as advertised. Software is a bit hard to get through, but is fine after learning.
Has saved hours on card fileing and then re-finding them!
Digital camera Review: Time-Saver Summary: 4 Stars
This is my 2nd one. the first one was returned, as it didnt work. (cardscan customer support was horrible. Called 3x to see if i did something wrong. they told me that sometimes the scanner does fail and to return to the seller).A Very easy install process...once it did work, it is easy to use. Takes about 30 sec/card to scan and correct any of the mis-filed fields and incorrect spellings.
The exchange software with V8 to a CMS system can be a little difficult to use, as the directions are somewhat vague, but it is easy to figure out.
Also gets all the business cards and various business card folders off your desk.
More Customer Reviews: First Review 2 3 4 5 6 7 8 9 10 11
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