Ceiva Digital Photo Receiver Model LF2000 by Ceiva
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Digital camera reviews of Ceiva Digital Photo Receiver Model LF2000
Digital camera Review: Ceiva is a RIP-OFF!!!
Summary: 1 Stars
I was very happy to recieve my new Ceiva picture frame but, from the moment it arrived I've been consistently dissapointed. First of all, it comes in the most drab looking cardboard box. This box looks like it belongs to a product being sold off the back of a truck, not at Amazon.com. While I still believe the concept is nice, the execution is horrible. The picture is unclear, skewed to the right, and grainy at times. The screen is obviously a cheap passive matrix LCD display, which leads one to believe that Ceiva spent the rest of the high retail price on Executive salaries. I think if I had seen the product for whjat it really was, I would have spent the money on a Sony model, or not purchased one at all.Digital camera Review: Ceiva is the greatest !
Summary: 5 Stars
My husband & I received our Ceiva as a gift from our daughter last Christmas and we absolutely love it. We have two wonderful grandchildren and neither of them live close by so it is so exciting to get up every morning and go check the Ceiva to see what new adventures the boys have gotten into the previous day.We would very highly recommend buying it for anyone who loves pictures. I have sold several to friends who have seen mine and love it!
Digital camera Review: Ceiva should be a controversial product, but we tolerate it!
Summary: 4 Stars
We were early adopters of Ceiva, having gotten one for my folks over a year ago. They have loved it, and we even got in on the "lifetime" plan for them. Then we went ahead and got another for the wife's folks this Christmas. Don't know their reaction yet, but it's likely to be initially mixed. Finally, we voted with our wallets and got one for ourselves this Christmas as well. So, you would think we are thrilled with this product, right? Not quite.The basic problem is Ceiva service/attitude. A few examples: the warranty if for only 90 days. This is unbelievably short for electronics. It might be tolerable, except that if you have a problem, there is usually no way to troubleshoot, given the poor Ceiva support. They send you an e-mail that tells you how to get yours fixed for "only" $100--plus S&H. Of course, with the current rebate, you can get a new one for $100. Oops, there's a catch: the service is NOT transferable to a different Ceiva. So, if you choose to just buy a new one, you are screwed.
Luckily, we've not had to have any Ceiva's repaired. The oldest one had a "glitch" a couple of weeks ago and I was worried--the screen turned to stripes and stopped changing. My Dad thought he had broken it. I attempted to contact Ceiva, but they didn't reply for over 2 weeks. Luckily, turning the unit on and off reset it, and it's been fine ever since. Hope it's not an early sign of the thing failing--the lifetime plan has only been in service since October 2001!
The one we bought for my in-laws this year also was worrisome... out of the box, it worked but had about 25 vertical stripes across the screen. Again, luckily, it burned in, and was ok after about 48 hours. Not terribly unusual for electronics, but a sign of poor QC.
Another example is that the "lifetime" contract was actually either "7 years or the life of the unit, whichever was shorter". Interesting concept of lifetime, especially since the contract can't be transferred to another unit. For most of you, it doesn't matter because you can't sign up for the lifetime service anyway!
Of course, the latest indicator of Ceiva's lack of customer orientation is the current mess at their internet server. We tried for hours to upload yesterday to both of our parents' units. The site was overwhelmingly slow. Finally, they posted a notice of their servers being swamped---well, duh! What did they expect with the current rebate program? And, now, today, their site is apparently completely down. My folks' unit did not update last night due to "internet congestion" and I assume my in-laws' unit failed as well.
So the big question is how quickly they recover, and whether the overwhelming demand results in improvements or disaster. It's clear that Ceiva is a great concept. The user needs absolutely NO computer experience, and, for those without it, someone else can manage the unit remotely without a great deal of effort. The fact that we have bought three of them indicates our feeling about it, but it's sure disappointing to have such poor support and service that you almost feel like they are taking advantage of their customers.
Finally, all the quality issues raised by others--quality of display, need to be looking at it directly, etc. are all true. However, it's still such a great concept that it's worth the price, and, I guess it's worth the hassle. Just hope that you don't need support/service. Probably should buy it with whatever gold credit card extends the warranty for the longest time!
Digital camera Review: Ceiva's fun to use, connects the family
Summary: 5 Stars
I heard about the Ceiva on ZDTV and checked out the positive reviews here on Amazon, so I decided to buy one for my Dad. The result: we love it for three main reasons:1) Connects the family. I live in CA, my brothers live in Seattle and New York, and we each have digital cameras. We each upload our photos to the Ceiva Web site so our Dad in Arizona can see what's happening in our lives. He keeps it in the bedroom so he can fall asleep to our family photos (makes a nice nightlight too!). In fact, he keeps saying "Send me new photos!"
2) Easy to use. While the Ceiva Web site takes a few minutes of getting used to navigate (which Ceiva should fix), it is easy once you get the hang of the Send, Currently Showing and Albums areas.
3) Looks sharp. The black frame is simple, and the color and resolution are OK. The logo doesn't bother me cause I'm usually looking at the slideshow of family photos.
Overall, a great experience with my first Internet appliance. I can't wait for Ceiva to make larger frames (8*10 - hope the Ceiva guys are reading this!)
Digital camera Review: Ceiva....An Amazing Product
Summary: 5 Stars
I just bought a Ceiva for my grandmother and in setting it up, was so impressed that I have now purchased a second one for myself. I am surprised at the many negative reviews, with the exception of those who obviously received defective products and had customer service problems. Please bear in mind as you read criticisms of picture quality, etc., that this is a product for NON-TECHNICAL people. Believe me, my grandmother is not going to complain about picture quality when she is getting to see pictures of her great grandkids each and every day, and neither would your granny, aunt, mother, etc. The display quality is perfectly FINE. This little gadget is inexpensive (I could have spent the money on a fruit of the month club, but somehow I think my grandmother is going to get a little more out of this particular Christmas gift!), and please do not forget, if you buy this for someone, they will not have to even push a SINGLE button to get their new pictures everytime you send them. You cannot beat that, especially for folks who are intimidated by technology. You can set the whole thing up for them remotely (you do all the work on the Ceiva website), and they will literally be able to plug it in and immediately start looking at all the cool pictures you've put up for them.(all you will need from them is the serial number off the back of the frame). I think we all realize that like all technology products, this one will get cheaper and better; however, I don't know about you, but I want my grandmother to have hers TODAY and not miss another day, week, or month of her greatgrandkids' lives.