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Digital camera reviews of Ceiva Digital Photo Receiver Model LF2000Digital camera Review: Watch out for the subscriber rate increases! Summary: 2 StarsWhen we received a gift Ceiva photo frame in March 2003, there was a local number in our area and they charged us $90 for a year subscription. Then, without warning, in August 2003, Ceiva cancelled the number in our area and our Ceiva photo frame no longer worked. After many phone calls and frustrated hook-ups, the only option they gave us was to switch to a 1-800 number and pay double the fee, subsequently losing 1/2 of our remaining subscription. The only other option was to no longer have a Ceiva subscription and waste a lot of money on a product that we only used for 6 months. It's like Ceiva got family members to buy the product, then switched the subscription terms, then gave us an ultimatum - Pay more money to keep it working or lose your investment all together."
Digital camera Review: No Support Summary: 1 StarsI set one up for my Mom. Great idea and she enjoyed the pictures from our kids while still on vacation. But, like the other reviews, BLACK SCREEN. This happened 5 months after purchase.
We contacted CEIVA's tech support by e-mail three times. Not one was answered other than the "auto-reply" acknowledgement. Searched the website for a phone number. None listed. Found these prior reviews about the faulty AC adapters. Couldn't even buy one!
Went to Radio Shack with the frame and power supply to try other AC adapters. None worked, even with identical numbers. Back to trying for support but have not heard a thing.
I don't think anybody's back there!
Digital camera Review: Great While It Worked Summary: 3 StarsI purchased a Ceiva for my mother last Christmas and received one as a gift. My mother enjoys her Ceiva but my receiver just died; it did not last even one year! There is a 90 day warranty but you should purchase the extended one year warranty for another $19.95. This last month the website's local number availability tool did not even recognize my telephone number. Now I see they have updated the receiver for November 2003. I will not be buying a new one at this time.
Digital camera Review: Great idea, but build quality falls short Summary: 2 StarsWow, what a great device... So simple you could give it to your grandmother.Well, thats exactly what I did 20 months ago. Now I'm sending back the second defective unit. Neither have any signs of physical abuse, but they just crap out. This is really disappointing because its such a great product, if only they could build it better. Two breakdowns (again - no drops etc) is just unacceptable. Maybe we'll be lucky and Cieva will license production of the frame so that someone with more manufacturing expertise can build a better device - hello Sony?
Digital camera Review: It broke after 8 months! Summary: 1 StarsI loved Ceiva -- until it stopped working. Basically, my picture has a faulty receiver; however, Ceiva says, "Not our problem." We spent $150 on the frame plus the subscription cost, and now we are stuck with a frame that doesn't work. Obviously, the equipment is faulty, but Ceiva has NO CUSTOMER SERVICE. They've been kind enough to let me know I can fix it for $60 more. What a racket.
More Customer Reviews: First Review 3 4 5 6 7 8 9 10 11 12
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