Cisco-Linksys CIT400 Dual-Mode Internet Telephony Kit with Integrated Skype by Linksys
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List Price: Our Price: $175.00 You Save: $3.27 (2%) Availability: Usually ships in 1-2 business days Category: CE See more digital camera details and other models |
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Digital camera reviews of Cisco-Linksys CIT400 Dual-Mode Internet Telephony Kit with Integrated Skype
Digital camera Review: Defective Phone - Linksys has the Worst Customer Service Ever
Summary: 1 Stars
Phone didn't work at all. I spoke with 4 different individuals at Linksys, not a single one of them had ever seen this telephone or knew how it operated including the "specialist from VOIP".
Each person asked me to unplug the unit from my USB port, thus indicting that they had no idea what the product is (there is no USB connection, it plugs straight into the ethernet and the telephone line -- that's the whole point of this product!!!!!). They also asked me whether or not I had Skype installed on my computer and told me I should reboot the computer.
That it doesn't plug into the computer is something that Linksys' tech support just couldn't understand about their own product (which they knew so little about that they actually asked me to describe it and to explain how it works). What a joke!!!! I wasted about 3-4 hours on this.....
Digital camera Review: Defective Startup Disk -- No Download Option
Summary: 1 Stars
Having read several positive reviews, I was very excited about this phone. Unfortunately, the CD that came in the box was defective and did not have the installation software. This could be easily fixed by allowing customers to download the software from the company's website, but this is not possible for this model. (According to tech support, it's available for the earlier CIT200 model, but for some reason not this model.)
I suppose that I'll return the product for a new one and keep my fingers crossed that it will work, but now I've lost time, will have to wait again, and am not too encouraged. I hope others have more luck than I did.
Digital camera Review: Defective phone
Summary: 1 Stars
I bought two phones, one of them drops connection to the base every few seconds, then says "system is starting up". Searched on the internet, turns out A LOT of people have this problem. Called Linksys support, they started assuring me it's my router / internet provider settings, etc., until I insisted that one of the phones is defective (the other works fine with the same precise set-up).
Waiting for a replacement now but I'm kind of sorry I bought into this whole thing; I wasted way too much time on this. It is also kind of puzzling Linsys does not perform proper quality control on their phones (apparently this problem has been around for at least a year), and ships defective hardware. I will take notice of that for my future shopping...
Digital camera Review: Definately a good purchase!
Summary: 5 Stars
I had this product for about a month and really like it.
Very seldom it will not ring when someone calls and goes right to voicemail. 99.9% of the time it appears to work perfectly so maybe it is just a minor network connectivity issue for me.
I chose Skype because I learned that Skype encrypts the voip calls over their network (unlike vonage that has unfair pricing) which make me feel good about the security of their service, but the transmission between the this phone and receiver unit is not encrypted which means anyone can still snoop on you if they are around your unit just like a regular portable phone. Not that I have anything to hide, but I think this issue needs to be fixed in future models to ensure higher customer security. This can be fixed with 3rd party hardware, but it would be nice to see it come standard with the product.
Digital camera Review: Did Not WORK!!!!
Summary: 1 Stars
I got a defective phone. The phone would not connect to the base and would not even power off... Spent one hour with Linksys tech support. Their first response was that the product would not work on a mac. After explaining to them that their own product does not need to be plugged into a computer they told me about 10 times to plug and unplug the power cord on the base....which did nothing. Stay away from this product until Rev B.