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Digital camera reviews of Cisco-Linksys EZXS88W EtherFast 10/100 8-Port Workgroup SwitchDigital camera Review: Good until it breaks Summary: 2 Stars
I got good service from this device for about a year. The power supply (9V-DC, 800ma, with an uncommon connector) went out. It is too unusual to find a replacement locally. LinkSys will not simply replace the transformer, but wants to replace the whole unit. Customer pays the shipping to return it - the shipping costs more than it's worth. I'm going to throw it away and get a Netgear.
Update, April 20, 2007: It turns out that the tech support person I spoke with at the time I wrote the earlier post was all wet. I spoke with customer support and they had me fill out an RMA form for only a transformer. There are two options: full product replacement or power supply only. I did not need to send in the defective power supply. A new power supply arrived in a few days - apparently no muss or fuss. However, the wrong power supply was sent (it was 9VAC instead of 9VDC) and when I plugged it in it burned out the switch and filled my office with a horrible smell that it took days to clear.
A second call to Linksys was less gracefully handled. They seemed to have a hard time understanding that they now needed to replace the entire product, including the proper power supply. When they finally agreed to the replacement, I was told that there were not any available. So I submitted the RMA and returned the defective product, and now I get to wait until they send the replacement, whenever that may be.
My feeling was that I should not have to pay the postage to return the burned out switch, since it was their mistake, but at this point I didn't want to get into that discussion. In the meantime, I bought an SMC switch from Provantage for less than $25 (including shipping) and it is working great. All the reviews on it were flattering, and the price was right.
I don't understand how Linksys can consider their support acceptable. (Their background message while you wait on hold keeps praising their highly rated support.) One cannot just wait for days, weeks, or months for a replacement network switch. I don't expect to buy any more Linksys products.
Digital camera Review: Great Buy Summary: 5 Stars
Linksys EZXS88W EtherFast 10/100 8-Port Workgroup Switch
Item works great, does everything the ad says. Will look to Linksys for my next router/hub need.
Digital camera Review: Great Switch Summary: 4 Stars
There is no doubt that this is a great switch and with 8 ports you cant go wrong. Just plug it in and go. I have been using Linksys for years with no problems, and we use all Cisco equipment at the hospital where I work. I only gave 4 stars because the switch in the picture is not what I received. This switch is smaller and all black. Really no big deal, but I like to receive what I am looking at. Otherwise, I would have said 5 stars.
Digital camera Review: Great device for my home network Summary: 5 Stars
I wanted to replace my old 8-port switch, where I had my motorola cable modem, my server and my Linksys Wireless Router. Worked great as soon as I hooked up.
Smaller than the switch I had, and design and color match my WRT54G.
Wanted this model, and Amazon got the best price. Can't complain.
Digital camera Review: Great item! Summary: 5 Stars
I use one of these of my office wired network. Easy to setup, has worked without problems since installation. A wired network is 3 times (almost) faster then wireless!
More Customer Reviews: First Review 1 2 3 4 5 6 7 8 9 10
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