Cisco-Linksys WRT350N Wireless-N Gigabit Router with Storage Link by Linksys
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Digital camera reviews of Cisco-Linksys WRT350N Wireless-N Gigabit Router with Storage Link
Digital camera Review: Complete Dissatisfaction
Summary: 1 Stars
I am writing this review because of my COMPLETE DISSATISFACTION with Linksys's customer service. (and the fact that the router doesn't work)
I spent over 2 hours on the phone with 2 different technicians plus an additional 1 hour on the phone with Verizon.
After all of this we were not able to get the Linksys router working. I could connect to the internet but no matter which way we configured the DSL modem and router the Linksys will not work.
The Linksys did work for about a week then suddenly stopped working and we starting having this problem.
It was determined that a new router should be sent. A Linksys technical rep. contacted a supervisor and got the replacement approved. The tech. rep told me to call customer service the following day when they open and request a replacement.
I did that but was told by customer service rep. that the replacement wasn't authorized. They wanted me to continue to troubleshoot which I refuse to do. After 3 hours of troubleshooting I feel that I did my job as a customer and it is time that they did their job. They offered to call the store and try to get it replaced. They told me that Linksys wouldn't replace the router but I would have to go back to the store with it.
Then another customer service representative called me back and told me that they can't contact the store with the information that I supplied, (which I got off my VISA bill), I bought the router on line from Circuit City. I am feed up with Linksys and just wanted a replacement router sent. But Linksys feels that 3 hours of my time on a Sunday afternoon is not good enough for a replacement.
I will be sending this piece of electronic plastic back to circuit city and purchasing another router from another manufacturer. I will NEVER purchase a Linksys product again.
A VERY UNHAPPY FORMER CUSTOMER
Digital camera Review: DD-WRT works great on this router
Summary: 4 Stars
i updated it with DD-WRT right when i got it and it has been up and running ever since with no restarts for over a month nowDigital camera Review: Dissapointing Range
Summary: 3 Stars
This router has less range than my old Netgear Wireless-G router. Very dissapointing. Also, the setup wizard on the supplied CD didn't work with Windows XP, and I had to manually configure the router. Other than that, all router functions seem to work well, and the user interface is very good.Digital camera Review: Do not order Linksys WRT350N ship from & sold by ANTOnline
Summary: 1 Stars
I ordered a new WRT350N router on July 19,2008. ANTOnline shipped a old/reburbished item and no Setup CD and documentation in the box. The package is unsealed and the item old/used router. There is no luck to contact the Seller ANTOnline. I have to end up to filled a complain with AMAZON.Digital camera Review: Don't Pay Too Much
Summary: 2 Stars
The price was great I can't deny that, I paid $65. But the product has some complications. Such as losing connectivity from time to time out of no where. I believe Linksys is working on a new firmware to update this issue. If this product is over a $100.....DON'T BUY IT.