Reviews for Creative Zen 8 GB Portable Media Player (Black)

Creative Zen 8 GB Portable Media Player (Black) by Creative

Creative Zen 8 GB Portable Media Player (Black) List Price: $129.99
Our Price: $91.99
You Save: $38.00 (29%)
Availability: Usually ships in 1-2 business days
Category: Network Media Player
See more digital camera details and other models


(Click here)

Digital camera reviews of Creative Zen 8 GB Portable Media Player (Black)

Digital camera Review: Cautiously pleased
Summary: 4 Stars

I am pleased with this product for the most part. Figuring out how to use it for me means going to the on line How To document. Remembering what pushing each tiny button results in will take practice. Downloading and transferring to the player is very easy and fast. My main negative: the foam rubber cushions on the (cheap) earphones fell off almost immediately. I planned on buying separate ones anyway, but still. I don't plan to use the video component so can't comment on that, but the audio quality is very good, for me. I just want to listen to EBooks and music; I don't get into the real technical/quality issues. Happy with my selection.

Digital camera Review: Compact, great sound
Summary: 5 Stars

One week, and little time to explore the Zen's various functions. But I immediately filled it with songs. About 1,700 mp3 files left me with around 500 mb of memory remaining. The sound is much better than my old Dell MP3 player and better than my wife's Ipod Nano. The display is the best I've seen -- like you're holding a tiny HDTV in your hand. I feel it was a great deal for $199. Battery life is great, but I'm only listening to songs -- no video yet.

CONS (minor, really):
1)Slow to boot up (oh well).
2)The included software CD took nearly an hour to download (my computer is by no means slow), and dumped more than 100 mb of stuff onto my hard drive, including FOUR new desktop icons. I have no clue what any of it is. All I wanted was music, and to load mp3s I simply dragged and dropped the files from my hard-drive to the player. They moved quickly and quietly. So what's with all the software?
3) The Zen comes crammed with about 75 needless (yet quite vivid) sample photos and several strange songs. I killed them all to free up memory.
4) The USB cable to connect the player to your computer is not even 5 inches long. My computer sits on the floor, so my Zen would have to sit on the floor, too. I decided to use my old Dell cable instead. It's 4-feet long.
5) The FM radio is a nice touch, but as far as I can tell it only self-programs stations by scanning the dial for strong signals. I'd like to be able to manually program stations into the presets. Maybe I missed that function.

Cons notwithstanding, I love the new Zen already and look forward to using it for photos and video.

Digital camera Review: Crashes Far Too Often
Summary: 1 Stars

It would be a great media player, if it worked properly. But, who can tolerate a crash every 15 minutes? Be sure to carry a paperclip with you everywhere you take it!

Digital camera Review: Creative 8 GB
Summary: 5 Stars

I bought a refurbished 8GB Zen player. It's nice. I miss the scroll wheel on my IPOD, but the positives outweigh that. I can upload pictures AND set them as my background, I can change the theme color of my player, and listen to the radio! Ipod STILL can't do that.

It's definitely worth the try.

Digital camera Review: Creative Labs customer service
Summary: 1 Stars

Greetings to all potential Creative customers,
I was greatly disturbed today when I found out the lack of help provided by the Creative Labs Company to my wife when her 30 GB Zen MP3 player failed to run properly. In my opinion, it's actions like this that are ruining companies and our country's economy. Due to this company's inaction today, they have lost a once satisfied customer. Once being more than happy to promote this product, now we will be sure to divulge to our friends and relatives of this company's lack of helpfulness. My wife asked specific questions of the technical advisors in the e-mail form which were ignored; she was given a form letter, was referred to the website, and was told that she would be charged by the company for further help. She expressly requested the guidance of upper management from the technical support specialist, and this request was ignored, proving that Creative Labs is unwilling to provide any kind of meaningful help and does not value customer service. The menial help that the highly flawed website provided was a firmware application that caused the device to completely fail, and then the last piece of friendly advice that we received was that we should purchase a new one from the company's website. We were given an application that made our expensive device inoperable, and for that, I will never purchase another Creative product again. We have both been faithful Creative Labs buyers for years, and my wife had multiple friends and relatives buy their products based on her recommendations. It is with deep regret that I inform all that Creative Labs customer service has proven to be a bitter disappointment and for this, they have lost my family's business.
More Customer Reviews:
First Review 5 6 7 8 9 10 11 12 13 14
Film and digital cameras at ApexCamera.com