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Digital camera reviews of Flip Mino Video Camera - Black, 2 GB,1 Hour (1st Generation) OLD MODELDigital camera Review: A Complete Review: From a Lemon to a Perfect Mino Summary: 3 Stars
Customer review from the Amazon Vine™ Program (What's this?)
This is a VERY HONEST review of my Mino and the Customer Service at PureDigital (the makers of the Flip Mino). Please keep in mind when dealing with electronics there are always lemons for whatever reason. I, unfortunately, was someone who had a lemon. I believe it is important to add a review of these broken products so that customers are well informed about potential problems and their frequency (for example, if 50% of the reviews are reports of problems it is typically a good idea to be wary of a product).
I wanted to title this... "Even an Idiot Can Use," however, my title would not be entirely true. When I first picked the Mino out of the minimalist box it was so easy there was no need to read the "QUICKSTART GUIDE." The Mino is THAT intuitive. Nevertheless, if you do need to read through the guide, you will be happy to know it is a tiny pocket-size foldout brochure... yes, you heard me right... no 500 page book... no instructions in 10 languages (which may not be a good thing if English is not your primary or strong language).
I immediately began recording videos both in and outdoors. In low light and bright light. The small screen made everything I recorded look beautiful and bright. However, on the small screen it looked as though it had a hard time focusing at anything closer than a 1 ½ feet. I found this to be true (much) later after loading the videos on my computer.
After recording several minutes of video throughout the day I came home in the evening, popped in the incorporated USB plug and nothing happened. All the videos and files on the Flip were corrupted. After trying several "fixes" nothing worked. I contacted Customer Service by email, which promises a response within 4 business hours. They were true to their word during this initial contact and were back to me fairly quickly. After several days of back-and-forth emails (no longer within the 4 hours the promised) they did acknowledge that I had a broken Flip and replaced it free of charge. They even emailed me a PDF that allowed me to ship the Mino back to them without paying UPS shipping. I was ecstatic with customer support. However, my cheery attitude took a change in direction when I did not receive a working Mino back until a MONTH LATER! The positive though, it contained all of the videos I recorded from the first day I got the Mino.. in WORKING condition. I really appreciated that extra touch.
Pros:
- Small
- Intuitive
- Super easy to use
- Easy to connect to a PC and retrieve videos off the Mino
- Free shipping back to Pure Digital on broken Mino
- Customer Service works hard to recover videos on broken Mino
- Fairly inexpensive (good for when you don't want to bust out the high dollar camera in conditions where it could become damaged)
Cons:
- Small sheet of directions in English only (not an issue for me but something to note. I did not subtract stars for this)
- I received a broken Mino and there are others out there. Not sure how pervasive these problems are yet but you should look over the reviews and see if this is becoming a trend or isolated incidents before purchasing.
- Customer Service took a month to get a working Mino back to me.
Finally, this does not belong in the pro or con section for me as I knew this before I received the product but I feel I should let everyone know what to expect before purchasing. This is not a camera to film your child's birth, first steps, or ailing family members last birthday. The quality is good enough to post on the internet, email videos to family members, let your children play around with, etc. Please be aware before purchasing the camera's limitations. It is amazing for what it is... a small, light, easy to use video camera, with fairly good picture quality that you don't mind knocking around. A great camera to take to a theme park, on a horseback riding trip, filming the kids playing dress up to email to grandparents, etc.
Digital camera Review: A Great IDEA - POORLY executed-lousy tech support Summary: 2 Stars
I read so much positive stuff reguarding the popularity of the FLIP I bought one, a MINO-HD. It's darn simple to operate and the picture quality is very acceptable.Battery life also seems very good. My one and only problem has to do with available recording time.The 60 Minutes you have has more or less disappeared once you use it and getting the time back has been tricky to impossible.It's enough of a problem that FLIP's own website has posted solutions to "solve" this issue. The solutions they post did not cure the problem and Flips email only tech help has been lousy and hit and miss.Their claim is to respond to inquiries with 48 hours, but I've found that claim to be bogus. Their offer of support is pure flustration when you go back and forth with emails and only get response's 50% of the time.Flip needs to step up to the plate and get some real tech support out and fast. Bill C.
Digital camera Review: A Must-Have for Families! Summary: 5 Stars
Every parent should own one of these! I absolutely love mine! I have two small children, 5 and 2 yrs old, and it's so easy to whip out and record those oh so memorable moments. It's so compact that you can carry it in your purse/diaper bag/pocket and it' also looks just like my cell phone so you don't look so "touristy" when you are capturing those great times. I just used it today when a car rammed into a fire hydrant and water was gushing everywhere. I was able to capture my 2 year old getting so excited over all the "watta" and the "fire rucks"! It's very affordable that I already have another one in My Cart for my husband! Definitely, a must have!
Digital camera Review: A fun little gizmo Summary: 5 Stars
Customer review from the Amazon Vine™ Program (What's this?)
I attempted to upload a sample of what this item does. However it seems my internet connection speed is being uncooperative. That said.. I have been plaing with this since I got it today. For its itty bitty size, it does a nice job. The picture quality is acceptable and the sound is even good. IT comes with a limited zoom feature that operaties with a simple touch. The playback quality is good and not broken or jittery.
The oprations are simple and fairly idiot proof. Quality of the shot does drop off at close up shots. There is a flip out USP connector which easily plugs into your computer for charging and uploading purposes. IT can be plugged into a TV (connectors provided) and mounted on a tri pod. For being a little sliver of a thing, this is pretty well designed and is definately fun to play with. There is no need to load any software to you computer as the gizmo comes with all that is necessary and will automatically load the driver when u plug it into a USB port.
Digital camera Review: A mini camcorder for random vids Summary: 5 Stars
I have been seeing commercials for these Flip camcorders all over tv and i was intrigued so i decided to pick one up. I love this little sucker. its great for making random vids weather it be for youtube or just some great moment you wanna share with your friends and family
More Customer Reviews: 1 2 3 4 5 6 7 8 9 10
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