HP 02 Black Ink Cartridge in Retail Packaging, Twin Pack (C9500FN140) by HP
|
Our Price: $26.99 You Save: $18.15 (40%) Availability: Usually ships in 1-2 business days Buy Used: from $10.99 (click here) Category: CE See more digital camera details and other models |
|---|
Digital camera reviews of HP 02 Black Ink Cartridge in Retail Packaging, Twin Pack (C9500FN140)
Digital camera Review: HP has big problems with cartridges and Support
Summary: 1 Stars
HP has big problems with cartridges and Support of their ink cartridges. I have had 3 cartridges from 2 sets that would not be accepted by the printer. This happens when the electronic chip or its programing is defective or is damaged in transit. This is not terribly unusual but 3 in the same week is. All were within 30 days of purchase and all were sealed until they were installed and refused to print. New replacements did work.
The real problem comes when you try to get them replaced under warranty. There is no clear way to contact HP. You need to go to the support section and report it as a problem, Then you get a reply asking you to do several things and print a report which can not be printed with a defective cartridge and scan it and send it to them. Failing that they want 13 separate pieces of information most of which are not printed on the cartridge. Then you get a reply that says it will be replaced but you need to fill out another set of questions and give them the serial number of your printer. This is a lot to expect of a consumer who has done nothing more than buy a printer cartridge.
So far the single pack cartridges are OK. Stick with them or avoid HP altogether.
Digital camera Review: HP02 black
Summary: 5 Stars
The standard size cartridges are too small and you really must use the x2 size.Digital camera Review: 5 Stars
buying second rate cartridges and expecting quality photos and prints is ridiculous. I learned through bad experiences that there is no compromise on quality. Buy the cartridges from your manufacture and not store brand or second rate refill cartridges. Your photos and print will come out better and they'll last longer. Big compensation for the few extra dollars you will spend.Digital camera Review: Ink purchase
Summary: 4 Stars
This was a simple easy purchase. I will do business with this person again. Thank you.Digital camera Review: Lack of support for FPO/APO addresses
Summary: 3 Stars
Fine product, but it is absurd that HP (and by extension Amazon) does not ship small products like these directly to FPO/APO addresses, despite the fact that the U.S. Government is an enormous customer.
Thanks for supporting the troops overseas, HP & Amazon!