HP K5400 Officejet Pro Color Printer by Hewlett Packard
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List Price: Buy Used: from $449.99 (click here) Category: CE See more digital camera details and other models |
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Digital camera reviews of HP K5400 Officejet Pro Color Printer
Digital camera Review: If You want Win 7 to work with this Good Luck getting HP to help
Summary: 1 Stars
My printer is less then an year old, and I wanted to it work with Windows 7. So I went to HP's web site to look for updates. Well they tell you that Windows 7 has a limited support for the Officejet K5400. No check more aline the ink, how full are your printer ink tanks. So I called. I just wanted to know if HP was going to support this printer. They asked for the serial number, and told me they could not help me. I did not want a repair, I just wanted to know if they were going to make a driver for this printer or not. I thought it was a simple question.
All I got was sorry your printer is out of warranty- we cant help you.
This printer is less then a year old. THINK ABOUT THAT. HP refuses to talk to me about drivers because less then one year old printer is out of warrnity. I am not talking about if it's working- I am talking about if they are going to make a driver for a year old printer. It would be like "sorry your car is a year old, we don't make wheels for it anymore, go away." This printer has been very reliable for me, and printed more then 50 reams of paper. All I wanted was to know if they were going to make a driver for it.
I think this will be my last HP printer. IF I had to buy right now a new printer it would not be from HP.
Digital camera Review: It leaks!
Summary: 1 Stars
My office has had two of these that leaked ink internally when new.
I would stay FAR away from this printer.
Digital camera Review: K5400 Quality Problems
Summary: 2 Stars
My experience with this printer can be summarized as "horrible". Within its warranty period, HP has replaced the entire unit twice (the first time with an equally but differently defective unit) and replaced the black+yellow print head, three times. Each of the 4 calls to HP technical support lasted over an hour. (#1 black print nozzles clogging continuously, #2 replaced bad print head with another bad print head, but decided to send new printer instead, #3 replaced black print head again, #4 new printer has paper feed and head alignment problems). When it is working, it is reasonably fast, and the print quality is good. However, it does spend an inordinate amount of time and ink adjusting and aligning itself. The network model I have, also crashes about once a month and has to be unplugged and plugged back in before you can use it again.Digital camera Review: Lowest ink cost of ANY desktop printer!
Summary: 3 Stars
Bought this printer ten months ago and have run more than 50,000 pages through it. So far it has been a very economical business printer, but now a few issues are causing me to reconsider the value.
1) The "cover open" message frequently appears when no cover is open. This pauses printing and requires input to resume. No set it and forget it.
2) The duplex unit has never worked well. It constantly misfeeds paper at about a 10% rate. Very frustrating, costly, and time consuming.
3) The cyan printer head is gone and new ones run about $60. The black & yellow will probably need replacement soon, also.
I like the low cost for ink, especially since I installed an aftermarket continuous-feed system, but will have to decide if it is worth spending $120 to replace this 5400 with a new one.
Digital camera Review: May Have Problems
Summary: 1 Stars
I purchased one in October 2007 that never did work correctly. It would print half a page, then 2-4 pages of gibberish, followed by the intended page. Anything less than half a page (photo, sentences in MSWord, etc.) printed without error. After several days of tests and correspondence with HP, I was told that it was defective. The red flag went up when HP said that they needed my credit card number in order to replace it. Thankfully Amazon allowed me to return it for a refund. I still need a color printer, but am staying FAR away from HP.