HP K5400 Officejet Pro Color Printer by Hewlett Packard
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Our Price: $449.99 Availability: Usually ships in 1-2 business days Category: CE See more digital camera details and other models |
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Digital camera reviews of HP K5400 Officejet Pro Color Printer
Digital camera Review: My least favorite printer ever
Summary: 1 Stars
I usually use Consumer Reports to buy stuff. I think they ranked this highly. I had an HP deskjet for years and loved it. I think it was a 722. Print quality great, started up with a print job, NO PROBLEMS ever. Then I bought a new computer and the printer had to connect via USB as opposed to the old parallel port, which my old printer had. I thought, oh, this won't be a big deal. I'll get rid of Old Faithful and buy a new HP. The K5400. What a nightmare. The only good aspect was the printing speed. Otherwise, everything was downhill from my old one. It doesn't start when you send a print job to it. (Maybe that's a Windows XP deal. I don't know.) It takes ages to warm up so that it can print. The print quality was so much worse than my old Deskjet. Black streaks half the time on color artwork. And then one day the printheads failed. I cleaned them according to the HP support directions ten times. As I cleaned the printheads, I noticed their warranty had expired five days before my cleaning marathon. And of course, the cleaning didn't help. They lasted less than two years and never experienced heavy use or weeks of non-use. Home, no office work, probably one print out a day. And now, because I need a printer, I have allowed hope to triumph over experience and I've bought another HP. Wish me luck. My final word on this subject: don't buy this printer.Digital camera Review: Never buy an HP printer
Summary: 1 Stars
The K5400 that I bought 4 months ago worked fine for 2 months. Then black banding appeared on all output. HP sent me a new Printhead which was faulty. I then got a replacement Printer. The inkheads are now only fair condition after 4 months and ONLY 1,300 prints of varying density of colours. Lots and lots of wasted print-outs, so it cost me when using Premium paper at $14 for 150. The time and stress of frustration just isn't worth buying this item even if it's very cheap. My advice is BUY EPSON !
UPDATE comment: BE AWARE of printhead costs at $59 each and fail after approx 1500 printed pages at 5% coverage. These figures are from HP.
S: Hello Brian .
S: Welcome to HP Total Care for DeskJet and Photosmart products.
S: My name is S****.
S: How may I assist you today.
Brian Willmot: My K5400 printheads show 'fair' after only 1310 prints... they are faulty I think....
S: Could you provide me with a detailed description of the problem, which would help me assist you better?
Brian Willmot: hello S
S: Yes.
Brian Willmot: they show 'fair' thats the problem
S: Is the Printer is unable to Print anything on the page?
Brian Willmot: Printer is working ok
S: Okay.
S: The Printer is unable to Print in Black.Right.
Brian Willmot: Printer is working FINE
S: I understand that the Printer is uanble to Print after 1310 Prints.right.
Brian Willmot: Why are they showing 'fair' after on 1300 prints, they showed 'good' until now... this cant be right
Brian Willmot: Printer is printing and working FINE
S: After 1200 pages the Printheads Health status willl be fair.
Brian Willmot: So you are saying that the printheads will 'fail' after another 1200 pages ?
S: Brian, let me check the Printhead Yield .
Brian Willmot: thanks I will wait ...
S: I am sorry that this is taking more time than usual. May I have a few more minutes?
Brian Willmot: sure
S: Thanks for your time and patience.
S: The Page Yield of the Printhead: 1,500 Pages @ 5% Coverage.
Brian Willmot: So I take it this means that they would probably fail and show 'bad' after 1500 at 5% coverage yes ?
S: By Performing regular maintenance we can increase the Page Yield of the Printhead.
Brian Willmot: I have manually cleaned them apart from software driven cleaning to stage 3 ....
S: I appreciate all your efforts to troubleshoot the issue.
Brian Willmot: Thanks for the information
S: It is my pleasure assisting you.
S: This HP Officejet Pro K5400 Printer cartridge yields approximately 860 pages
Digital camera Review: Never shut if off.
Summary: 3 Stars
I am on my third in this series, the K5400 being my current printer and it is just about 14 mos old. They all seem to go south just after the warranty expires. And they absolutely EAT INK -- except I discovered (too late) that if you never turn the machine off, you will not need to replace the cartridges as often. I think they are programmed to cue you that the ink cartridges are out based on the number of times it is turned off and on. More than theory - I have proven this over the past 4 months, when I have not had to replace one cartridge. (I would have gone through at least one new set by now). Unfortunately, these printers just don't hold up to normal office wear. Recently the little paper catcher broke off and now the printer is making horrible noises. The printer heads have had to be replaced once (happily those were within warranty but it required me to spend half a day literally on line with HP to get them to replace). I've sort of had it with HP printers overall and am now shopping for a new brand and printer.Digital camera Review: Perfect so far
Summary: 5 Stars
We took a risk on this because our last printer, the HP K550 had serious paper handling problems. This one is -- so far -- working perfectly. It was easy to set up.
We got the extra paper tray and that is working perfectly too, though it took some time to figure out how to make it default to the correct tray. (Never found instructions after looking for 30 minutes. Had to experiment with the settings.) The only other negative -- the driver is huge -- something like 130MB. (And even with that, no instructions for paper tray selection?!) This is minor if the printer is reliable!
Digital camera Review: Pretty solid printer.
Summary: 4 Stars
Pretty solid printer. I usually print documents in the economy mode and the quality is reasonable and fast. It is a bit loud and took quite awhile to set up. I have been using it for about a month with no problems.