HP Officejet J6480 All-in-One Printer by HP
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Our Price: $499.95 Availability: Usually ships in 1-2 business days Buy Used: from $175.00 (click here) Category: Office Product See more digital camera details and other models |
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Digital camera reviews of HP Officejet J6480 All-in-One Printer
Digital camera Review: Awful software
Summary: 1 Stars
I purchased an HP J6480 last May. Since then, I've spent over 20 hours on the phone with HP tech support attempting to resolve *many* problems with HP's *awful* software; for example, various installation problems on XP Home, XP Professional, and Vista Ultimate; incomplete uninstall; installation repeatedly corrupted by HP update; wireless printer not found during installation; various HP programs intermittently "stop working"; imaging device not found; last line on page intermittently cut off; HP tasks not terminating on logout when printer off/out-of-range; and others. I suspect that most of these problems are related to wireless operation and/or document scanning components. Googling symptoms usually shows that others have been experiencing similar problems, and that HP has not provided fixes.
Digital camera Review: Bad Experience
Summary: 1 Stars
I normally don't rate any products. I feel obligated to do so because of my bad experience with it.
This is the 4th HP All-in-one printer we owned in the last 5 years. This one is the worst by far. Here are the negatives.
* Paper jams easily
* Software is not robust, especially the scanning function (don't buy this printer if you use scanning function frequently)
* Uses ink at at least 2 to 3 times the rate as my other printers (more money for HP, I guess)
* Time to start print is longer
* HP Support is useless (expect to spend hours with incompetent people who really doesn't care about solving your problem vs how they can close the trouble ticket)
I don't recommend this printer.
Digital camera Review: Bad, Bad, Bad
Summary: 1 Stars
Way too tough to set up, and the printer loses the wireless (and has to be set up again). Do not buy this.Digital camera Review: Be careful of what else you run with HP's monitoring software
Summary: 4 Stars
The unit performs exactly as expected. So I would recommend this unit. It has a lot of features and functions for the money.
The only downside is the utility software that comes with it. It's huge! And it doesn't play nice with other applications that also are a little over the top in hogging resources (like iTunes or Norton 360).
Digital camera Review: Best in its class
Summary: 5 Stars
I have an Intel Mac running OS-X 10.4 with WinXP running on Parallels. I love the fact this is a Network printer since Macs have heartburn if a USB device is powered off or unplugged while sleeping.
My philosophy is to never use the CD in the box - always download the latest software from the website. The software takes up over 400 meg and there are no checkboxes to disable some of the features. It was a clean install and I did not have to reboot the mac. I also didn't mess with the wireless and just turned the radio off. I hard-wired the printer to the wireless router. The first gotcha is it won't let you set the IP address unless it's plugged into a live network. DHCP worked, but I overwrote it because I like to know where my peripherals are.
Some of the software I couldn't figure out, like fax printing from the PC. Faxing into the PC requires Windows, which is not my primary OS. Some great features include a scan over Ethernet is simply amazing and doesn't require any software. The document feeder appears sturdy and double sided printing works. Scans are crisp, but the software is too "helpful" so as to be confusing. It's easier to simply load the pro scan software and select a target rather than going through the device manager and device chooser. Installation using TCP requires the printer to be on before you run it, not after - although, this may be contrary to USB. Try it first with the printer off and see if it works.
No less than 28 times (I counted), the manual says to use the included telephone cord which came in the box... which is too short for my setup. The secret to making it work may be to nudge the fax speed down from 33k to 14k, which worked like a champ. The printout was a bit fuzzy. The secret may be to nudge the quality up from Normal to Best. I am also using HP Bright White paper, for which there is a special paper setting for. I saved these as my defaults. The moral is, quality is better than speed.
For printing under Windows, I used the default generic postscript driver and it works fine. You may need to install Bonjour for Windows first if you're on a Mac running Parallels. I just didn't want to install another few hundred megabytes of drivers which I didn't need. I just want it to print.
Only one complaint so far. Text on printed envelopes is a bit crooked and was upside down compared to diagram on the print tray. The paper path is not flat e.g. it comes out the same side it goes in. Any printer of this design will have problems with envelopes and thick stock. Considering the design, the price, and comparable models, I found this to be the best solution available.