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Digital camera reviews of HP Photosmart D7560 PrinterDigital camera Review: Amazon Rocks! HP Support doesn't Summary: 2 Stars
Amazon ***** (5/5) HP 7560 ** (2/5)
Luckily I bought this printer from Amazon. The first one I received was DOA and Amazon replaced it ( Amazon ROCKS!!! ). It would not even print the head alignment sheet of paper since it came up with "paper jam" messages out of the box. I read the manual, looked at the HP support web page, looked at news forums for possible answers but none would fix the "paper jam" message. I emailed HP support and got a really lame "read the manual" reply. I worked for HP as an electrical engineer from 1978-2000 and have owned 6 different HP printers. I generally consider myself as technology competent. I sent 2 more emails to support but no help.
I finally asked for a replacement unit from Amazon. After this I told HP to close my support request because Amazon was replacing the unit. Then I got an email from HP support telling me that they would replace the unit.... too late...
The new unit worked out of the box. The first two pictures I printed looked incredible!! Great detail and color. The third was green. I used the head cleaning utility and re-aligned the print heads and the pictures look good again. I am crossing my fingers with this printer. It has great potential but is very temperamental.
I haven't tried the dreaded HP Windoze CD printer software. I am a linux user and I am hoping the HPLIP ( HP Linux Imaging and Printing Software ) works better. The fact that HP supported linux was a deciding factor in buying the printer.
J
Digital camera Review: An Important Lesson After 15 Months of Use Summary: 4 Stars
I ordered this printer and got it set up and operational with no trouble. That was over 15 months ago and I have to agree with some of the reviewers that it does seem to use ink rather quickly. By and large it has done its job with both documents and color photos.
A few days ago it suddenly stopped printing documents in black ink; the color worked perfectly but it would not print documents. I have another HP printer which is much older and I periodically see lines developing on color pictures and know to clean the print heads; that usually clears up the problem.
No lines had appeared on the color pictures so I had not cleaned the print heads, my mistake! It so happens that we print many more documents than we do color pictures so what was happening was the dedicated cartridge for black ink documents was developing a buildup of ink residue that didn't show as lines when it was printing.
I tried everything I could think of and finally called HP technical support. After a few attempted solutions the tech support man asked me to remove all five ink cartridges and the remove the print heads from the printer. I did that and discovered the black ink buildup on the dedicated black ink document print head.
I was told to get a lint-free cloth and slightly moisten it with fresh water and try and clean the excess ink off of the head. First I decided to take a piece of paper and scrape off the excess ink which was gummy in texture. I then used the damp cloth and cleaned the head until it looked much better.
We let it dry for a few minutes then I was instructed to replace the print head and reinstall all five cartridges. I did this and was disappointed to see that the print head still did not work. I gave up on it at that point and actually ordered a replacement print head from HP hoping that would solve the problem.
The next morning I decided to try the printer again and it worked perfectly! It appears the print head had to dry more from the cleaning and then started working as good as new. Needless to say I was thrilled, called HP and cancelled the order for the replacement print head and am delighted to report the printer is still working perfectly!
The moral of this story is to periodically clean your print heads especially if you print many more documents with black ink than you do color photos. The ink residue on the dedicated black print head does not seem to appear as lines soon enough to nip potential problems in the bud.
Digital camera Review: Awesome Printer!! Summary: 5 Stars
I love printing photos - but only if they are of excellent quality. This printer makes me smile every time I see the results it gives. I started off using HP Premium Plus photo paper, but have discovered that the paper recommended here (Advanced Paper) works just as well as the premium plus, is much cheaper, uses less ink, etc. I've had the printer for about 6 weeks now, and cannot count the 8x10's, 5x7's and 4x6's I have printed, all with excellent results. Just two days ago, I replaced the first ink cartridges that came in the printer - now that's economical ink!!
I have printed a few documents, etc., and the printer works great there too. Also, I have printed CD's with absolutely BEAUTIFUL results. The software with the CD printer is somewhat limited, but still offers enough versatality to be entertaining.
I would say this printer is for the photo enthusiast instead of someone that wants to print documents, etc. You can easily find a printer to fit those needs, but this one is fantastic for photos!!
Digital camera Review: Awesome product! Summary: 5 Stars
I LOVE this printer. It is extremely user friendly, and the photos are amazing!
Digital camera Review: BEST PRINTER FOR THE PRICE!!! Summary: 5 Stars
We purchased this the HP Photosmart D7560 printer as a replacement for a low end HP printer when it failed recently. At first we did not think we needed this new printer because we do not print that many photographs but the price seemed reasonable even so and we make the purchase. Wow, what resolution and the color is even better than what we've got from photo labs. It prints rather nicely in regular black and white and color for correspondance and quick print of drawings and other printable items. We like that we can change individual ink cartridges when necessary. Recommend this printer for anyone and everyone, home office, student, hobby photographer, every day needs.
More Customer Reviews: 1 2 3 4 5 6 7 8 9 10
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