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Digital camera reviews of Initial IDM-1731 Portable DVD Player with 7-Inch LCDDigital camera Review: Good so far Summary: 5 StarsWe got this as a Christmas gift. So far it works great. We have not used it lots, but when we have it has great picture and sound. Hopefully it will hold up.
Digital camera Review: Overall pretty decent after two years' use and abuse Summary: 3 StarsI bought this DVD player two years ago for both home use (connected to the TV) and for entertaining a preschooler on long flights and car trips. It occasionally has some display issues (scrolling and lines), which are usually rectified by altering the angle of the display, or by closing and re-opening it. Overall, really no complaints whatsoever with it; it's been very functional and held up well. But last week it stopped playing audio CDs, while continuing to play DVDs without problem. Initial's customer service thinks perhaps the CD laser went out, but they don't repair anything past warranty. They do offer an exchange program for out-of-warranty items, where you send back the defective piece, and for for slightly less than buying a new one, they'll replace it and give you a new warranty. For this player, currently offered at $130 on Amazon, they'll replace it for $100 with a limited 3-month warranty, or for $120 with a regular 1-year warranty, or for $130 with an extended 2-year warranty. Customer service was very prompt at responding, both by email and by phone. I would have rated this as 4 stars until that laser stopped working, as I've been very happy with its performance and we've used it much more than we originally thought we would.
*Update in March 2006* I am less happy with the player than I was in that review three months ago. Discs no longer load in the player unless we unplug the power and plug it back in. I am searching for a new player, and it won't be Initial.
Digital camera Review: Initially worked good Summary: 1 StarsI received this initial dvd player one year ago (2004) for christmas. It worked pretty good for a few months, but then I began noticing the poor sound quality and a low humming sound coming out of the speakers. Also, the coloring rubs off of the dvd player very easily. Now, sometimes when I put a dvd in it shows up 'no disc' and the laser has to be popped back into place. I wouldnt recommend purchasing this player, even if it means putting a little extra cash out for a better one you will be happier in the long run. I am considering buying a new dvd player.
Digital camera Review: DONT BUY THIS JUNK Summary: 2 StarsDont buy this piece of junk. I had it for about a year and had no problem, except that the color was peeling which was not a big deal. But one day, after such good treatment the dvd player screen jammed and couldnt open. I slowly pulled the screen up only to find out that the screen was loose and shaky. I then plugged it in to see that the screen was completly blank even though the rest of the DVD player was working. What kind of cheap junk is this- didnt they screw the screen to the player well. When i contacted amazon they asked me to contact the manufacturer which i am still waiting for their response.
If you are thinking about buying this junk then think again, read all the reviews and youll know that this junk is not worth it. You can get far better ones for the same price.
Digital camera Review: Poor Quality & Poor Service Summary: 1 StarsI purchased one of these DVD players with some hesitation about the substantial amount of poor reviews I had read. I should have gone with my gut and not purchased this. It broke shortly after its first use. Getting Initial to replace it was very difficult, but they finally did. However, the neglected to include any of the accessories with the replacement (power plugs, remote, jacks). When I contacted them about sending me the accessories, Initial refused, stating that accessories are only covered for 14 days from the purchase date, but they would be happy to send them to me for $51 dollars! So, they wanted me to pay to get the accessories that were supposed to come with the DVD player. The supervisor I had contact with was unfriendly about it, and I was forced to file a Better Business Bureau complaint. Amazon finally stepped in to get me these accessories, then I started having problems with the replacement DVD player. The video went out after about 2 minutes of use in the beginning of a 8 hour driving trip with my daughter in the back. We're probably going to have to just cut our losses and buy a DVD player from a reputable manufacturer for the future.
So, if the quality of this DVD player doesn't concern you, at least be aware that Initial does not back up its product or provide acceptable customer service.
More Customer Reviews: 1 2 3 4 5 6 7 8 9 10
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