LG BD 370 Network Blu-ray Disc Player by LG
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List Price: Our Price: $75.22 You Save: $174.73 (70%) Availability: Usually ships in 1-2 business days Category: Home Theater See more digital camera details and other models |
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Digital camera reviews of LG BD 370 Network Blu-ray Disc Player
Digital camera Review: Audio/Video Sync Problems and TERRIBLE Support
Summary: 1 Stars
Since buying this player, I've encountered an audio/video sync issue that drives me crazy. Sound is delayed by about 1/2 of a second when watching Blu-ray discs and often from Netflix content as well. (Many others report the same problem with this player.) This problem cannot be resolved using audio delay settings on the surround sound receiver because the audio is already delayed.
I called LG about this and I was told that I needed to use an HDMI 1.3 cable. I explained that I already had an HDMI 1.3 cable, but the support guy said that since my cable didn't have "1.3" printed on it, I needed to buy another one. I bought a new HDMI 1.3 cable and I experienced exactly the same problem, so I went back to LG. I was told that they would research the issue and would call me back within 2 days.
When I didn't receive a call back, I called them. This time, I was told that this is a known issue and they have a brand new firmware that corrects it. Unfortunately, I was told that the new firmware can't be downloaded and they would have to send me a disc. A few days later, I got the disc, but my player wouldn't update the firmware using the disc. I put the disc in my computer and saw that the firmware that was on it was a very old version that was much older than the version I already had. I called LG again and I was told that the disc was damaged and they would have to send me a new one. I explained to the support guy that I can read the data on the CD, but the version was much older than what I already have. He then hung up on me!
I called LG back and the new support person told me that I needed to downgrade my firmware with the old version on the disc in order to correct the problem with audio/video sync. I told her that I wasn't opposed to doing that, but I had no idea how to get the player to install that new firmware. At that point, she told me that because the player wouldn't correctly apply firmware updates, I'd need to send it in for service. I explained to her that the unit updated firmware fine and that it was an audio/video sync problem that I was reporting. She said that this would also require service.
Before I ever called LG in the first place, I emailed them and asked them what I could do about the audio/video sync problem. Two weeks later I got a response from that mail that said "You can certainly connect the player to an old-style CRT TV, but we recommend an LCD or a plasma." What? That response has nothing to do with my problem.
Bottom line: There is apparently a problem with this player that many people experience, and LG handles this by lying to customers and jerking them around. From where I stand, once a company outright lies to me to cover up their own problem, they've lost my business forever. I will never buy another LG product, and I discourage everyone I know from doing business with them.
Digital camera Review: Awesome Blue-Ray Player
Summary: 5 Stars
Great purchase! It has terrific features: Blue Ray and DVD playback, Netflix player, YouTube player, CinemaNow playber (which I had yet to use). I hooked it up to my network with a wired connection (I actually use a system that plugs into electrical outlets, as I did not have a wired network connection in the room where it is located) and both Netflix and YouTube work great! It is easy to use and the playback quality is superb. The remote has many of the rarely-used buttons hidden under a slide-open cover that is a little difficult to access. This is a terrific machine. I love it!Digital camera Review: Awesome video quality
Summary: 5 Stars
Very pleased with the Blu ray video playback.
Regular DVD video quality is average.
Digital camera Review: BD 370 do not support Divx and MKv
Summary: 3 Stars
I bought this Blu-ray thinking of play MKV files.
Unfornatelly this american unit does not support DIVX and
MKV files.
USB port useless cos does not read movie files.
What a shame!!!
Brazilian and other countries units read all this files.
If you want a better BD try BD390.
Digital camera Review: BD370 - Netflix flop
Summary: 2 Stars
Bought the LG BD370 and returned after 2 weeks. Simply could not get it to work right with Netflix - the picture was awful and constantly lagging. I thought it might be my internet connection, but I subsequently purchased the Samsung BD-P1600 and have had no problems streaming Netflix. Cnet rated the Samsung higher, and after using both, I definitely recommend the Samsung BD-P1600 as an entry level blu-ray player above the LG BD370 based on both picture quality and Netflix streaming capability.