LaCie Rugged All-Terrain 500 GB USB 2.0 Portable External Hard Drive 301370
by Lacie
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Digital product summary information
Manufacturer: LacieAudio: English (Original Language)
Format: CD
Platform: Windows
Model: 301370
Product features:
- 500 GB external hard disk with rugged, shock resistant case
- USB 2.0 interface provides up to 480 Mbps data speeds
- Bus-powered so no bulky power adapter required
- Measures 3.5 x 1.0 x 5.7 inches (WxHxD); backed by a 2-year warranty
- Windows Live OneCare 2.0 (Up to 3 Users)
- Norton Antivirus 2010 1-User [OLD VERSION]
- Dragon NaturallySpeaking 10 Standard [OLD VERSION]
- Nero 8 Ultra Edition [OLD VERSION]
- Roxio Creator 2010 [OLD VERSION]
Digital camera reviews of LaCie Rugged All-Terrain 500 GB USB 2.0 Portable External Hard Drive 301370
Digital camera Review: Do NOT purchase this if you plan on using it on road trips.
Summary: 1 Stars
I purchased this "rugged" drive to use as an external backup to my photographs during a 19-day trip to the British Isles. I am a part-time professional photographer, and wanted to ensure my images were always dual-backed up abroad. I also had a laptop, and limited memory cards. My workflow included copying files from the card to the laptop, then the laptop to the external drive.
For the first few days, everything worked great. The drive was living up to its reputation. It was stored in my camera bag, along with the non-rugged laptop and a bunch of other equipment. Then one night I plugged it in, same as always, and it simply didn't mount. It whirred all right, but never mounted.
I spent hours here and there trying to troubleshoot it with limited internet connections. I tried uninstalling the phantom drives (win 7), tried safe mode, tried computer management, nothing would show the drive.
So I had to live for 2 weeks worrying constantly if my images on the laptop would end up making it home okay -- laptops are prone to fail, and my 4,000+ images and a few dozen HD videos (totalling over 120GBs easily) were in ONE place. Sure, I saved what I could on my cards, but I had no intention of using them that way. The external should have worked.
I'm currently dealing with an open ticket, so I will update this review to see how they handle the situation. I certainly have concerns with sending it back with over a thousand images from my personal vacation, so we'll see where it goes.
The drive itself is built cheaply. The thick rubber belt is great - but when you take it off, you're left with a flimsy shell of thin aluminum that feels like an empty soda can. There are 3 thin metal clamps on each side, with a sticker on the middle one that reads "WARRANTY VOID IF BROKEN" -- which means I couldn't even try troubleshooting this on the road.
It says it is designed by Neil Poulton -- so Neil, if you are reading this, I'd suggest that you make sure the materials you build a drive out of should be rugged through and through -- not just the rubber belt.
Overall, I am highly disappointed with the product, and I am hoping very much customer service pulls through.
More LaCie Rugged All-Terrain 500 GB USB 2.0 Portable External Hard Drive 301370 reviews:
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Summary of LaCie Rugged All-Terrain 500 GB USB 2.0 Portable External Hard Drive 301370
To survive in the real world, your data needs the protection of the LaCie Rugged Hard Disk. The exclusive creation of world-renown designer Neil Poulton, this portable storage solution offers a Hi-Speed USB 2.0 interface connection. Simply plug it into any PC or Mac with a USB port for backup, archiving and large data volume exchange anywhere. Its unique scratch-protected aluminum shell and shock-resistant rubber bumper make the LaCie Rugged Hard Disk especially resistant to harsh elements for extra protection along the road of your adventures. Includes: Rugged 500GB USB, Warranty : 2 Year Limited Warranty, Hi-Speed USB 2.0 cable (USB 1.1 compatible), USB power-sharing cable, Quick Start Guide, LaCie Utilities CD-ROM, Users Manual and UtilitiesExternal Hard Drives
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