Linksys WRT54GS Wireless-G Broadband Router with SpeedBooster
by Linksys
Our Price: $149.95
Availability: Usually ships in 1-2 business days
Buy Used: from $29.99 (click here)
Category: CE
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Digital product summary information
Manufacturer: LinksysAudio: English (Original Language)
Format: CD
Platform: Windows
Model: WRT54GS
Color: blue/black
Product features:
- Warranty - 3 years
- Standards - IEEE 802.3, IEEE 802.3u, IEEE 802.11g, IEEE 802.11b
- Ports - One 10/100 RJ-45 Port, Four 10/100 RJ-45 Switched Ports
- Button - Power Port, Reset Button
- Cabling Type - UTP CAT 5
- Kaspersky Anti-Virus 2009
- Dragon NaturallySpeaking 10 Standard
- Quicken Deluxe 2009
- Nero Liquid TV
- Microsoft Office Home and Student 2007
Digital camera reviews of Linksys WRT54GS Wireless-G Broadband Router with SpeedBooster
Digital camera Review: Tech Support Issues/BUY A BETTER CAT5 CORD!!!! {Long Review]
Summary: 3 Stars
This maybe an Issue that Costumers might have! THIS WAS MY EXPERIENCE!! I bought this model at my local Walmart for $40. Install, easy enough. Two months after purchase, The ROUTER just suddenly had no connection to the internet on my computer! I did the cd install, to no avail. I then called Tech Support. They were nice, had great communication and were knowledgeable. Except after 3hrs, 4 different Tech Support Levels, no luck with any connection/ configuration, settings, you name it!! Then, they CLAIM the device was defective and gave me REPLACEMENT request/claim number. I called the Customer Support, and they were also professional but to receive a replacement I must pay for the Shipping Cost or Charge my Credit Card of the original price until they RECEIVE the DEFECTIVE WRT54GS. So, I said no. And then went to LINKSYS website. Looked under the SUPPORT, START HERE- type WRT54GS COMMUNITY/Top FORMS, then "Connects, but no connection using router" then I found this:
Re: Connects, but no connection using router
Options Options
hermanzke
Regular visitor
Posts: 1
Registered: 04-23-2008
hermanzke
Message 17 of 125
Viewed 11,408 times
I FINALLY FOUND A SOLUTION!!!
I have had continual problems much like all of you, and spent countless hours on the phone with Linksys...doing all of the things they are telling all of you. I even went out a bought a new router, only to continue having problems.
I finally followed the advice of WAMason which is message #12 that recommended getting a new CAT 5 cable. Here is what he said and found......................
I've been having the same problem that most of you are experiencing
here. Has anyone replaced the CAT5 cable between the router and the modem? I have a similar setup to sinnerforgivn (same router, same modem, different provider). When I first set things up all was kosher. Connection worked fine and I didn't have any troubles. Over the past few weeks though it seemed I'd lose connection to the Internet. The only recourse was to reset the modem and router. Every thing would be shibby.... for about 15 minutes. After some "high" traffic, my connection would die and I'd have to reset it all again. I did the whole rigamaro of upgrading the firmware on the router and on the modem but still the same problem.
At first I sniffed my external connection because I thought somone was DOSing me. Alas, no incoming traffic. I was about to head out to the local Walmart (it was 2AM at the time, what else is open?) to pick up a new router when I decided to check the cable. I replaced the CAT5 I was using between the router and the modem (I was using the one that came with the modem) with a "known good" cable. Viola! My problems seem to have vanished.
SO I too bought a new cable and AMAZINGLY!!!! Everything is working! YEA! I think the cable they provide is less then quality!!!
Kudos! Thanks!
04-23-2008 07:54 PM
I found the CORRUPT posted by this COSTUMER, reminding not the TECH SUPPORT. It is what I believe to be a FAULTY/DEFECT in the provided Ethernet Cord. So, I replace the Linksys Cord with a "SPARE" one I had. And WALLAH I had Internet Connection!!!! Still, I called TECH SUPPORT to INSTALL a Secure NETWORK SETTING because it was an UNSECURED NETWORK!! I told the TECH that I found the SOLUTION. He SOUNDED as if he had NO Idea that my FINDING could be the CAUSE/ISSUE but the TECH was Professional and STEP by STEP we Configured the SETTINGS.
Then at FIRST, I wanted a REPLACEMENT Ethernet Cord if in deed as THE TECH SUPERVISOR APPROVED an replacement, I thought it would be COVERED! I RECEIVED a NEW CASE # starts the same 090221-00X- XXX. Called the CONSUMER SALES DEPT at 1-800-546-5797. A Representative named Ruth at the time I did not write down her ID# but it was 5 digits. STATED "ONLY THE ENTIRE UNIT IS COVERED" not individual parts.??? SO, the CORD is NOT Covered as in their "LIMITED WARRANTY" I was say at least DISAPPOINTED in the COMPANY'S POLICY (Linksys) AND I FRIED HER like a "BURNT STAKE" until she TRANSFER me to Jenny ID# 11343. NOW, I was a HOT FIRER CRACKER with her also because again I SPENT total 4 hours including the SECURE NETWORK SETTINGS because I was TOLD NOT to RE-INSTALL USING THE DISK??!! I SPIN HER LIKE A WASHER MACHINE GONE WILD!!! JUST TRYING TO GET AN ANSWER TO WHY THE TECH SUPPORT NEVER ONCE CLUE/HIND or EVEN TOLD ME that IT COULD be the ETHERNET CORD!!! AND THE ONLY THING SHE SAID SHE COULD DO FOR ME WAS "FILE" "INVESTIGATE" "REPORT" "PASS THE ISSUE TO HER SUPERVISOR/DEPART HEAD". AFTER THINKING A BIT AND A LITTLE ROUGH TALK, I FOUND OUT that a CONSUMER/ SMARTER THAN "Tech's" and ME!!
{ JENNY TOLD ME THAT "The TECH SPEC I TALK TOO WERE as she said in so many words DUMB and I was SMART enough to figure this out on my own!!! HAHA and THREE EMPLOYEES SAID TO ME IT"S ONLY a $2 CABLE but GOOGLE IT about $5 SO WHY SHOULD I BE OUT $5 FOR THEIR CHEAP QUALITY CABLE?? }
THAT hermanzke FIGURED IT OUT (this and many others have complained about on this posting) THE ISSUE, again in my very limited research!!!! IT HIT ME LIKE A TON OF BRICKS!!! Something FISHY is going on here!!! Then it dawned on me to ask Jenny "HAS ANYONE ELSE CALLED AND ISSUE COMPLAINTS ABOUT THIS ISSUE" same/similar as mine? at first she DENIED it!! BUT I RAN HER LIKE Maurice Greene!! Until she SLIPPED UP and said she "herself" had "many" ETHERNET CORD COMPLAINTS!!! BUT ?NEVER REFUND/REPLACE the CORD? Hmmmm. THEN THE TABLES TURNED/THE WORLD I ONLY SAW in the movie "THE RAINMAKER" CAME CRASHING DOWN ON ME "IS THE COMPANY FAILING TO INFORM THE CONSUMERS OF THIS "VERY SIMPLE, VERY COST EFFECTIVE METHOD of Replacing ""their/the warehouse they received mine at least ??" FAULTY CORD???? So, I gave COSTUMER SUPPORT their Unmarked "NETWORK CABLE" Serial Number to INFORM the Company "at least mine" is/went BAD!!! {3522-08000001R}
MY MIND FRAME CHANGED FROM JUST GETTING A REPLACEMENT TO "ADVOCACY" for those/CONSUMER who "RETURNED" and paid to SHIP a "DEFECTIVE ROUTER!! BACK, which includes all parts" COULD THIS BE A SHAME< CONSPIRACY > TO SAVE ON RECALL OR PROFIT???
ALSO I KEPT the BOX, CD, PAPERS and RECEIPT WHICH IS A MUST!!!
I WAS A HOT POTATO, BUT AS IN THE MOVIE "MAYBE SHE SIGNED A CONTRACT?SOMETHING that KEPT HER/SUPPORT/CUSTOMER SERVICE FROM REVELING THIS SIMPLE FIX!!! I DRILLED her like HUNTING FOR OIL!!! UNTIL, SHE SAID "I, MIGHT GET FIRED OVER THIS" {I"M THINKING WHY?} I FOUND OUT THIS REPRESENTATIVE IS OVERSEAS SO I THOUGHT THERE MIGHT BE "DIFFERENT LAWS GOVERNING HER RESPONSES AND SUCH. SO SHE I AM ASSUMING TO REALIZED HER ERROR AND TRANSFER ME TO HER SUPERVISOR. SHE CALLED HERSELF "L" ID# 29350. WHICH MOST LIKELY WILL CHANGE!!! NOW, I"M THINKING ARE THEY SWEEPING THIS ISSUE UNDER A DIRTY RUG??? AND THE CORP. IS MAKING/TELLING THE SUPPORT NOT TO REVEAL THIS AND I FELT LIKE I'm A BUG UNDER THE COMPANY'S GIANT BOOT.
"L" TALKED/VAGUELY OR MOSTLY "SIR, I DON"T UNDERSTAND WHAT YOU"RE SAYING?" ONLY THING SHE WOULD/COULD DO WAS "SEND AND INVESTIGATION??!!!"" I ASK HER WHAT DOES THAT INVOLVED> SHE SAID LITTLE TO NOTHING about the PROCESS> ONLY THAT SHE WOULD CALL ME BACK IF/WHEN SHE FOUND OUT MORE INFORMATION ABOUT "MY" ISSUE and only gave me an email rma@linksys which i know will have no effect so why bother! L GAVE NO OTHER PHONE NUMBERS OR NAMES NOTHING THAT I COULD "INVESTIGATE" FURTHER!!! ALSO, I ASK THE SAME QUESTIONS BUT SHE WAS SMART AND KEPT TO HER GUNNS WHATEVER ROUNDS THEY HOLD!!??
WELL THIS IS GETTING TOO LONG> THEIR IS A LOT MORE THAT HAPPENED BUT by 7 HOURS MY MEMORY IS WEAK AND MAY NOT BE AS ACCURATE SINCE IT HAS BEEN 6 Hours LATER.
SUMMERY! I STILL LOVE THE PRODUCT "IF IT CONTINUES TO WORK" I HAVE NO ILL WILL TOWARDS THE EMPLOYEES. THEY ARE JUST DOING THEIR JOB EVEN IF IT MAYBE BORDERLINE UN_ETHICAL BUT ARE PROFESSIONAL AND VERY VERY CONCERTED WITH PUTTING UP WITH MY RANTS!!? THE COMPANY Linksys needs to do more "SPREAD THE BUTTER/ KNOWLEDGE TO THEIR DEPARTMENTS!!! I DON"T WANT CONSUMERS BEING TAKING ADVANTAGE OF BECAUSE OF CORPORATIONS LOOP HOLES!!!
3 STARS IS FAIR!
Summary of Linksys WRT54GS Wireless-G Broadband Router with SpeedBooster
The Wireless-G Broadband Router with SpeedBooster is really three devices in one box. First, theres the Wireless Access Point, which lets you connect Wireless-G, Wireless-B, and other performance-enhanced SpeedBooster devices to the network. Theres also a built-in 4-port full-duplex 10/100 Switch to connect your wired-Ethernet devices together. Finally, the Router function ties it all together and lets your whole network share a high-speed cable or DSL Internet connection. The Wireless-G Broadband Router with SpeedBooster incorporates the next generation of Wireless-G (802.11g) networking. SpeedBooster technology is a compatible add-on to standard Wireless-G, which increases real-world wireless network performance by up to 35. Unlike other speed-enhancing technologies, SpeedBooster is fully 802.11 compliant, and a good neighbor to other wireless devices and technologies, using a single 2.4GHz channel as specified by the official wireless standard. And, unlike other technologies, with SpeedBooster youll see an overall speed improvement even when running a mixed network of SpeedBooster and regular Wireless-G devices.Cameras and Photo
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