Logitech Harmony 890 Remote Control - Refurbished

Logitech Harmony 890 Remote Control - Refurbished
by Logitech

Logitech Harmony 890 Remote Control - Refurbished
List Price: $299.99
Our Price: $279.00
You Save: $20.99 (7%)
Availability: Usually ships in 1-2 business days
Buy Used: from $250.00 (click here)
Category: CE
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Digital product summary information

Manufacturer: Logitech
Model: 996-000002
Product features:
  • Factory Refurbished to perform as new
  • Integrate up to 15 devices, including lighting and household appliances
  • Harmony RF Wireless Extender and lithium-ion rechargeable battery are included
Accessories:

Digital camera reviews of Logitech Harmony 890 Remote Control - Refurbished

Digital camera Review: 3 times the charm!!!!
Summary: 4 Stars

My review is on the refurbished aspect of the 890 and not on the 890 itself. I had to order three of them before I got one that works.

Remote #1 - Would not connect to my PC properly. Would update to 20%, than lose communication. I would try again and it would get to 50% before stopping and finally it wouldn't connect at all. The remote also had a PID number on the Wireless extender that had previously been reported as faulty. I never got to try it because the remote never worked.

Remote #2 - Connected to the PC great, updated perfect, and the RF extender was working well. The problem with this remote was the the IR on the actual remote was not working. After trying all sort of different setups, I popped off the red plastic covering the front of the remote and could clearly see that the IR bulbs were burnt out.

Remote #3 - I have had it for about a week now and everything seems to work great. The screen on this third one also looks much better than the on the first two. The LCD displays seemed very washed out, but this one looks better.

The best part about this is that the replacement policy for Amazon is fantastic! Once you report that you need a replacement, they will send you one immediately two day air and give you 30 days to return the defective unit.

After the second remote went bad, I received an email from their customer care that they were just going to give me a refund instead of another replacement. I could understand that with a new product it would be odd to get two that didn't work properly, but these are refurbs. I sent them an email back explaining this and asked for them to please send a third replacement and they did the next day. The four stars is really for the Amazon customer service. Other reviews have suggested that Logitech is just repackaging defective remotes without proper service and I would have to agree with them.

My recommendation is to give it a try because you have nothing to lose with Amazon backing you up!

Summary of Logitech Harmony 890 Remote Control - Refurbished

This Logitech Harmony 890 has been Factory Refurbished to perform as new. A 90 Day Warranty is included. Logitech's Harmony 890, an upgrade to the Harmony 880 remote control, uses both radio frequency (RF) and infrared (IR) wireless signals to deliver powerful complete control of your home-entertainment system that may be hidden behind cabinets. With a wireless range of up to 100 feet, the Harmony 890 remote sends RF commands to a wireless receiver, which then blasts infrared signals to the components. The Harmony 890 remote makes universal control for home entertainment and advanced lighting systems simple.

Remote Controls

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