NETGEAR GS108 ProSafe 8-Port Gigabit Ethernet Desktop Switch by Netgear
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Digital camera reviews of NETGEAR GS108 ProSafe 8-Port Gigabit Ethernet Desktop Switch
Digital camera Review: Completely fails in some environments
Summary: 1 Stars
I installed this switch in a home network with four PCs and a network-based printer. All in-wall wiring and patch cables had been upgraded to Cat6 wiring. I am an expert user with over 15 years experience setting up networks.
After running for a few minutes, all of the lights on the GS108 would start flashing on/off/on/off once per second, including lights on ports that were disconnected. All of the PCs connected to the GS108 would report that a "network cable was disconnected."
I contacted Netgear support. This is apparently a common problem because Netgear didn't even ask me to troubleshoot anything. As soon as I described the symptom, they said they'd need to replace it.
Netgear offered me the choice of inexpensive ground shipping (7 to 10 days to receive the new unit) or a very expensive price for an overnight replacement. There was no middle ground such as two or three day shipping.
The replacement I received had the same problem.
This problem has been reported by other users on other sites. Given Netgear's inability to solve the problem and their ridiculous shipping rates to replace a critical network component, I recommend staying away from this GigE switch.
I threw away the GS108 and purchased a Dell PowerConnect 2708, which costs 50% more but has better performance and includes free overnight replacement shipping if you run into a problem. The 2708 has run flawlessly since I plugged it in.
Digital camera Review: Count on Replacing Every 2-3 years
Summary: 3 Stars
The product works well. It (and its smaller cousin the GS-105) tends to die when it reaches between 2 to 3 years old. Count on replacing it. It seems to be very reliable and fast while it works. I've owned two GS-108s and two GS-105s.Digital camera Review: DO WASTE YOUR MONEY ON THIS PRODUCT
Summary: 1 Stars
This is a bad product. It is not compatible with my multiple devices like DELL laptop etc. that make it virtually useless.
Its support phone line is a garbage, horrible support from their oversee team(must be cheap) bad attitude, poor technical knowledge, far from professional way.
Digital camera Review: Dead After 18 Months, Warranty Service Horrible/Impossible
Summary: 1 Stars
This product is unreliable with notorious Netgear customer support. Warranty is useless.
Purchased from Amazon back in Aug, 2008, had been happy until the day before Easter Day (March 22, 2008). The switch suddenly stopped working, all 8 lights blinking with wires unplugged.
Called the support twice, both transferred outside USA. The second time during normal business hours, asked to transfer back to USA, was told no customer support in USA, asked to talk to supervisor, after 20 minutes, the supervisor picked up and put me on hold, then hung up the phone after 20 minutes...
Also according to the warranty card, you have to pay shipping charges BOTH for the defective unit and the replacement unit. Plus the replacement unit is REFURBISHED. By taking into account of the shipping cost, you are paying half price for the refurbished and error prone product again.
I have so many network switches with a lot cheaper prices, they have never failed. So why pay more for this unreliable device?
We don't mind paying more for quality products. My recent experience did raise concerns on Netgear's ability to maintain the quality for the product.
Digital camera Review: Dead after 1 year
Summary: 1 Stars
I bought this 1 year ago and slowly one port after another started going dead after about 6 months of use. Now all the ports are dead and the switch seems to be in a continuous reboot mode. This is my first Netgear switch and I am not sure I would buy another.