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Digital camera reviews of Netgear CM212 Broadband Cable ModemDigital camera Review: Do not buy this product. Summary: 1 Stars
I was too taken in by the cheap price. My modem worked for 2 weeks before burning out. I now bought a motorola and is working fine.BUYER BEWARE ON THIS MODEM!!!!
Digital camera Review: Expiration date: 3-6 months Summary: 1 Stars
Had the same "orange light... modem reboots" issue described by others here. Since they know about this issue (although they won't openly acknowledge it) tech support will be glad to ship you another for $15. (Avoid their wireless USB adaptors too... bluescreen issues with WinXP).
Digital camera Review: Frustratingly bad experience Summary: 1 Stars
Like others, I've had a bad experience with this product. After less than a month, it refused to synchronize with my cable company's signal. The cable company brought out a new modem of its own that worked just fine. A month later, I tried the Netgear CM212 again and it worked--for no apparent reason. Last night, I accidentally bumped it and it stopped working again. If I tap the right spot on the case, the lights will come on for about ten seconds indicating that it has a signal, but then it goes back to the "searching for signal" routine. There are no moving parts in this thing. I opened up the case; it's just a circuit board with components and connectors soldered to it. And all the solder connections looked fine. Yet just a tap makes it behave differently!!Netgear's support was a joke. Even after I gave them lots of details through e-mail, they insisted that I call a technician to get authorization to return the modem. After sitting on hold far too long, I got to deal with a technician who didn't want to hear what I'd done for diagnostics and didn't care that I had the modem plugged into a router. Instead, he wanted to lead me through a flowchart that applied to people who had the modem directly attached to their PC. All in all, this purchase has been a waste of money and time. So I just bought a Motorola Surfboard SB5100 modem after reading great reviews.
Digital camera Review: Get out your pooper scooper Summary: 1 Stars
Lasted just 3 months. What is up with that? 3 months and it's condition rhymes with the word plucked. After reading the other reviews I don't think I am even going to attempt returning it.Oh, and I don't know if anybody noticed, but the two good reviews were written by employees/officers/directors of Netgear. Check out the wording. One was "commissioned" and the other was "provisioned" !!! Hello ! Not even techies use those words.
Digital camera Review: Item Broke within a Month Summary: 1 Stars
I purchased this cable modem just to have it break within a month. Netgear's tech support staff was incredibly unhelpful and it took 2 days of calling them just to convince them that it was in fact broken. They told us to ship it back and that they would ship us a new one once they received it. However, they expected us to pay the shipping to return it to them, and they were only going to ship it via regular USPS Parcel Post, thus leaving me without an internet connection for over a week. They did say, though, that they would overnight me a new one that say day for a $30 fee!!!! I will never do business with this company again.
More Customer Reviews: 1 2 3 4
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