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Digital camera reviews of Ooma Core VoIP Phone SystemDigital camera Review: After 25 hours didn't work..... Summary: 1 Stars
Installed Telo. Devices blue logo flashes as it is attempting to update software. Instructions say this should take 5-10 minutes. This is not true. Talked to their support three times. During these calls they said this would take 4 or more hours. I waited more than 25 hours and the ooma logo did not turn from flashing blue to solid blue indicating the update had completed. Support asked me to shut off my router firewall which would leave me without its protection. They also asked me to connect the Telo to one of the routers four ports instead of between it and my modem as the instructions said to. The instructed in between so as to allow the telo to prioritize incoming calls. Their directions would defeat this. During the 25 hours I could not access the internet or print. Returning to Costco.
Digital camera Review: After diligent research, a very happy ooma household. Summary: 5 Stars
I just want to make a quick comment; I'm a bit of a nut when it comes to giving product research it's due diligence before I buy. And I also know how tough it is to avoid the mob mentality when it comes to products taking knocks by an internet community that seems to be after the blood of anything new, no matter how good the product is.
Please take the negative reviews of ooma with a grain of salt. This is a GREAT idea supporting a very well designed, solid piece of equipment.
We've completely kicked AT&T to the curb and have been enjoying flawless service with ooma. I called customer service because I had questions about my modem being in bridge mode (and learned this is not a problem) and my hold time was 16 minutes .. so what?! That's very typical. So the concerns about customer care are, at worst, because of the response to the recent price drop of ooma and the subsequent sales boost. I'm sure growing pains are affecting the company. And that's fine with me.
ooma is a slick system. it looks great, feels great and the features available in the online ooma Lounge make one realize how 20th century AT&T is - and how 21st century ooma is. And this is all included with the cost of ooma.
The ability to simultaneously ring my iPhone any time my ooma number is called? The ability to receive email notifications of voicemail with attached audio files? The ability to get a second (or 3rd, 4th ..) number in my parents' home town so they merely have to dial locally to reach us? -- All part of the Premiere service .. for 12 measly bucks a month. And I'm more than happy to pay it. Don't need the extra features? More power to you.
Please do the math .. and think rationally about all the negative comments you *may* find online. You'll also find that actual owners of ooma are huge fans of it .. and the rest probably aren't bothering to post their good news. For us - ooma will pay for itself in 4 months and provide great new services all the while.
Pretty exciting times, these are. ooma fits right in with our web-based lifestyle with Netflix and Pandora streaming onto our TVs and 'remoting-in' to work via Remote Desktop.
I guess this wasn't a quick comment .. it's hard not to ramble about this thing.
Digital camera Review: After seven months Oooma is fabulous, but you need to know the limitations Summary: 4 Stars
I got the Ooma system seven months ago. It is a true innovation and provides a free, wonderful alternative way to manage your home/local/long distance land line needs. Calls are generally high quality, virtually indistinguishable from regular phone services. Like all of the other reviewers, I am thrilled to eliminate my home phone and long distance bills.
However, there are some real differences when you compare Ooma to a conventional land line:
Your Ooma system will not work if your power is out, or if your modem or high speed internet isn't working, or if the Ooma website goes down. The Ooma website has been off line for a few hours twice since February, and my Qwest DSL modem periodically goes down and needs to be re-booted. You need to anticipate one or more of these things happening, as you will be without a land line at those times.
You can't dial 911 and talk to a person. In Seattle, where I live, I doubt that the Ooma feature that forwards your address when you dial 911 would influence the ability to get a response in case of an emergency. The bottom line is that you need to have a cell phone back-up to Ooma if you want to offset these problems.
I was unaware that my home security system would not work with Ooma. So, despite my efforts to connect it up, I lost the ability to have the security system dial out in case of a break-in. From what I've read, security systems that dial out won't work with Ooma.
Finally, although the quality of the vast majority of calls are fine, there are annoying echos on some calls. The Ooma system does not provide as high a quality of calls as a conventional land line at times.
I wouldn't hesitate to recommend Ooma, but for some folks the above limitations might prove prohibitive.
Digital camera Review: Alaska/Hawaii Forget It! Summary: 1 Stars
Beware if you live in Alaska or Hawaii, according to the OOMA website they don't have numbers if you live in these states. Apparently you can call in but we can't call out. Amazon should make this clear on the product description or block orders to these states. May be fine for the Lower 48.
Digital camera Review: All is well with my new ooma Hub Summary: 5 Stars
After studying the reviews about ooma products here on Amazon, I decided to purchase the Hub/scout "Core" in mid-October 2010 for use with my existing Comcast high speed internet service. ( I went with the Core so that i would not have any monthly taxes to pay ).
Once the Hub arrived it was working so well that I signed up to have my landline telephone# ported. As soon as the porting was completed - it took 3 weeks, and went smoothly - I dropped my landline. By that time I was more than ready to save the $62/mo. which I had been paying for a landline with caller id. (I must say that after 40 years, dropping my landline was both irrationally scary and exhilarating. ) For most of the past month ooma has been my only home telephone service, and I have been fully satisfied with it... as another reviewer wrote, I only wish that I had done it sooner.
I came to be an ooma purchaser in a rather round about way. For years I have wanted an iPhone, and during my most recent recurrence of that fixation I noticed an article in the tech section of the New York Times which discussed a wireless calling supplement to iPhone's cellular plan. Several readers had shared their experiences and opinions at the end of the article, and some of them mentioned that they had ooma as their non-cellular home phone service. One thing led to another, and after I finished researching ooma, and several other options, I took a good hard look at the list of things I needed to do with my income this year, and I decided that I would feel better having no monthly telephone bill, instead of a larger one...at least for the next year (or, at least until it became clear what Apple and Verizon will do). And the rest is history.
This week, I moved even further down the path. I decided to purchase ooma's Premiere features for the next year. I realized that I now have a vested interest in the future success and development of ooma as a company, and that it is in my own best interest to do my small part to support continued improvement of their product. I also realized that I had begun to appreciate certain capabilities of the Premiere add-ons (the ability to have the system be silent while at the same time taking messages for me at night when I want quiet time, for example), and I felt that the extra features were worth the money it would cost to have them on a long term basis.
Concurrently, I decided to purchase a iPod Touch for myself - it should arrive from Amazon tomorrow - so that I can have my ooma calls linked to the 'Touch through the wifi system which already exists throughout my home and property. In this way I will finally get to see what all those apps are about, and I will have enhanced communication capabilities in my home zone. I necessarily spend a lot of work time outdoors on my property, beyond the range of my cordless telephone, and although I don't spend much time on the phone, there are a few calls which I would prefer to receive when they come in. Ooma Mobile should have that capability, receiving wifi calls, sometime this year, according to their website (ooma Mobile involves a small one time charge for the app, but you must have Premier to make it work on the 'Touch/iPad/iPhone).
And so, I happily share my good experience with you, remembering that just over a month ago I had turned to this forum for unbiased (real user) information about ooma. If anything changes for me over the next few months, I will be sure to report back.
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p.s. For you Tivo users, please know that I was able to hook up my Tivo2 box to the ooma Hub and have it dial out for programming. It took some research, and some tweaking, but it is doable.
And, for those of you who are curious, I found that my Panasonic answering machine and Dect 6 cordless phones work flawlessly with my Hub. It was a nice surprise to be able to just plug in and use a familiar system ( plug 'n play). My particular Panasonic model speaks out caller information, and for the moment I am continuing to use it, and not the ooma box, as my everyday answering device. Because of this I must shut off the Panasonic and let the ooma Premiere silence setting take over at night when I do not want to hear any ringing or caller id voices as a call comes in.
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