Palm TX Handheld with Hard Case by PALM
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Digital camera reviews of Palm TX Handheld with Hard Case
Digital camera Review: Cheesy Hardcase
Summary: 4 Stars
The palm TX worked as expected. The hard case, however, was the cheapest thing I've ever seen. The case is just "metalized" plastic and the latch is hard to work. After two weeks the latch finally broke and now the case will not stay closed. Very disappointed in the case. Just buy the handheld and forget the bundle.Digital camera Review: Disappointed
Summary: 1 Stars
I've had a Palm Zire 71 for several years and when it died recently I ordered a Palm TX.
The TX arrived 2 weeks ago. It looked like a nice little machine but I couldn't get it to HotSync with my desktop. It turned out the HotSync problem was because my Windows Operating System is an XP Pro Media Edition and the software that came with the TX was incompatible.
The documentation was no help and after I searched fruitlessly on the Palm website for a solution, a sales clerk at Office Depot advised me to look on the Palm site under Vista, and download the updated software, which I did.
With the updated software, HotSync worked just fine.
Unfortunately, that's about the only TX feature that *did* work. For no apparent reason, the digitizer suddenly went crazy. Then the buttons wouldn't work. Finally, the TX froze up and the power button just plain quit.
I went to the Palm website again, looked up the directions and did numerous hard resets. Each time, the TX would work for a while, then the digitizer would go crazy, it would freeze up and the power button wouldn't respond.
Since I'd had the TX for less than two weeks and was getting nowhere, I called Palm's Customer Support department and spoke with a technicioan. In addition to her decidely broken English, the Palm technician was so rude and unhelpful, I decided on the spot to return the TX for a refund instead of a replacement.
In contrast to the Palm technician, Amazon's customer service representative couldn't have been nicer and he made the return of my obviously defective TX virtually painless.
Because I am an ebook author as well as a regular ebook reader, I own several wireless reading devices, the first of which was a NuvoMedia Rocket that I purchased way back in 1998. So, as I advised the Palm technician, it was not as if I was a stranger to handheld devices.
Personally, after using my Palm Zire 71 for so long, I've come to love the Palm's display, speed and agility.
My old hp jornada, in comparison, is glacially slow, loses its data whenever the battery goes dead and won't sync with my Windows XP. OTOH, the jornada's built like a tank, it functions as well today as it did out of the box and resetting it is a breeze.
Based on my experience with the TX as well the reviews I've been reading here, there and elsewhere, I've concluded that Palm's quality control and customer suppoort must have gone to hell in a handbasket. And, since every other TX appears to be a lemon, I've been left wondering if that technician was so rude because she was sick and tired of fielding complaints about it.
Since I liked my Palm Zire 71 so well, I've ordered a brand-new silver Palm Zire 72 instead and am hoping I'll have better luck than I did with the TX.
Digital camera Review: Does Not Have Cell Phone Connectivity Capability
Summary: 4 Stars
I've had my TX for over a year, and I really like it. The TX was a hugh step up from my Prism Visor. I like the wi fi connectivity feature a lot, but it you are not using a Palm Treo phone with a UNET(?) phone plan, or the right cell phone and data plan service, the TX will not allow for cell phone connectivity in the event you cannot connect via wi fi. It wasn't worth it for me to change cell plans and phone, so I deal with it. You may want to check if your cell phone carrier supports the TX protocol. It really angered me to learn this after the fact, but the device is excellent in every other way and has decent battery life.Digital camera Review: Don't buy anything from Palm unless you can afford to loose all the data you record on their device.
Summary: 1 Stars
I purchased a LIFEDRIVE from Palm and I was immediately thrilled with it and I rated it 5 stars. I purchased a metal protective case for it and I purchased a special remote alpha/numeric keypad. I thought it was the greatest of all the Palm devices I had ever purchased! Having left a positive feedback on this purchase I am no longer allowed to make any further comments for this specific item.
But now I have lost ten years of vital data. The LIFEDRIVE was defective. I had been buying Palm products every since they had a memory of only half a megabyte. Now I have lost all personal and business information that I acquired over all these last ten years. And when I call them for help they demanded money to simply look into the problem saying they would not be responsible for the cost of any lost data.
Digital camera Review: Don't get the hardcase
Summary: 2 Stars
The hardcase is terrible, don't spend the extra money. Hard to close always, now latch is broken (flimsy) and it won't close at all. Difficult to use in hard case as you can't reach the stylus or power button. Too bulky to be comfortable in pocket and the case fits TX poorly, so rattles (loud) in your pocket.
This gets two stars (not less) only because I like the TX as a personal organizer. I need a bigger screen and don't want to pay for a data plan (already paying enough for the cell phone). But if you wan't to really do much of anything on the Web, get a different product, most websites are barely readable if they download at all.