Palm Tungsten E2 Handheld by Palm
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Digital camera reviews of Palm Tungsten E2 Handheld
Digital camera Review: DISPLEASED WITH PRODUCT
Summary: 1 Stars
THE INSTRUCTIONS AND TECHNICAL ASSISTANCE SUPPLIED BY PALM TO ENABLE ME TO TRANSFER MY DATA FROM A PALM IIIc TO THE CURRENT PRODUCT LEAVES MUCH TO BE DESIRED. I FOLLOWED THE INSTRUCTIONS AS PER THE INTERNET AND COULD NOT ACHIEVE THE TRANSFER OF DATA. IN ADDITION, THERE IS NO TELEPHONE NUMBER TO CALL TO GET HELP. AS FAR AS I AM CONSERNED, THE PRODUCT IS A DUD AND NOT WORTH ANY ADDITIONAL TIME ON MY PART TRYING TO GET IT TO ACHIEVE WHAT I AM LOOKING FOR. AS OF RIGHT NOW IT IS OF NO USE TO ME.Digital camera Review: DON'T BUY IT
Summary: 1 Stars
After the first synchronization, during setup steps, MY PALM TUNGSTEN E2 HAS MISSED PART OF ITS SCREEN IMAGE. Hard reset doesn't recover that and, as I discovered later, it is a well known problem.
Palm support is a joke. Sometimes you don't have any reply and, when you have, they just follow a limited script to solve limited problems. ONE OF WORST SUPPORT SERVICES I HAVE EVER SEEN. It is worse than Brazilian or Chilean support services.
Guessing that the problem probably is hardware-related was the best help given by Palm e-mail support. Now, I should contact Telephone Technical Support. Since I'm not currently at US, and local Palm support doesn't accept US warranties, call US support implies an international Phone Call. Important to know, after 90 days from purchase, PALM TELEPHONE TECHNICAL SUPPORT CHARGES A FEE OF $25 per incident.
At this time, I have to options: THROW IT OUT or spend more money with expensive international phone calls and, probably, international shipping to send my new and unused Palm Tungsten E2 back to US.
This is my first and, probably, last experience with palm products. I have spent my money buying a product that never worked and Palm support has been pushing all problems on me. I have a HP Jornada which has almost 10 years of use and still working.
My opinion about Palm Tungesten E2? Definitively, DO NOT BUY IT!
Digital camera Review: Dead after than 6 months
Summary: 1 Stars
I received Palm Tungsten E2 from Amazon on May, 2006. It had battery problem (battery exhausted very faster even unused) from the beginning. It is dead today. The screen displayed irregular black shapes, some yellow curves and white. Even hardware reset could not bring up the PDA. I visited Palm site and learned that it cost as much to repair as to buy a new one and it only had 90 days warranty. I have Sony Clie SJ22 for over three years and it is still working. I wonder if the quality difference that Sony is manufactured in Japan while Tungsten is made in China?Digital camera Review: Defective unit received
Summary: 1 Stars
Buyer beware! I received a defective unit and it has been hell getting a working unit issued using the Palm repair center. My first call resulted in no action since the non-English speaking representative did not write down my email address correctly. When I called back in a week later I was sent an email telling me to package and ship the product back to them AT MY EXPENSE. It has been over 30 days since my defective Palm was sent back for repairs, and I am STILL WAITING for it to arrive. I would NEVER purchase another product from this company again.Digital camera Review: Died suddenly after 12 days & could not be reset
Summary: 1 Stars
This was my third Palm Tungsten E2. My first Palm PDA, a Palm V, lasted five years. My first Tungsten E2 lasted a little over two years. My second one lasted a little less than two years. This one lasted a whoppin' 12 days! All of my Tungsten E2s, even when working, were flaky -- they buzzed, they had to be reset often, their conduits quit working and I could not back them up to my computer. Customer "support," when I tried it years ago, was so useless it was insulting. I'm not even going to try for a refund, I'm just never going to buy a Palm product again. Unfortunately, none of the other PDAs seem very reliable either. Much as I dislike the bulk and inefficiency of paper, I'm going back to it until some wonderful company makes a reliable PDA.