Polycom SoundPoint Pro SE-225 Phone Power Supply Included by Polycom Inc.
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List Price: Category: CE See more digital camera details and other models |
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Digital camera reviews of Polycom SoundPoint Pro SE-225 Phone Power Supply Included
Digital camera Review: Good value for the price
Summary: 4 Stars
With some trepidation I bought the PolyCom SoundPoint Pro #225 but it turns out to be just fine *for the price*. I suspect that a lot of the disappointment comes from making a direct comparison of this phone with the high end PolyCom equipment found in so many office conference environments. I think it's unrealistic to expect this desk top phone (...) to be as good as PolyCom's conference phones selling for three to four times as much.It is the best desk top speaker phone I've used. The loud speaker perhaps emphasises the bass too much. Thus sometimes recorded voices sound "boomy" but normal conversation seems excellent. It's a bit like hearing voice programs on a high fi system designed for music. I find it definitely good to acceptable. My correspondents have reported good quality sound.
Full duplex operation is excellent *as long as the highest volume for the speaker isn't used*. This is important since at the maximum volume full duplex seems to break down a bit. I suspect that some of the disappointment comes from trying to use this phone at the high volumes normally used for a conference phone. For normal conversations at my desk, I find setting the volume up half way is plenty loud enough and full duplex works well. Conversations are extremely natural.
All in all, I find this a good desk top speakerphone, better than anything else I know of. Yes, I would like and would pay for something better in the configuration of a desk top phone. Until I find one this phone is serving me well.
Note: I would save the money of buying the model with the second speaker. I never use it. This is not a true conference phone. Buy a high end PolyCom phone for that. You won't be disappointed.
Digital camera Review: Great Home Office Phone!!!
Summary: 5 Stars
Due to the less than glowing reviews about this phone on this site, I hesitated from buying this phone. All my research indicated that this phone would perfectly suit my needs, but I passed over it and searched for more suitable alternatives. However, I found nothing comparable -especially at this price. I called Polycom's tech support department and asked about the kind of problems they received regarding this phone and what potential concerns customers typically express.
Well, I ordered the phone and set it up. It exceeded my expectations in every way. I work from home managing collaboration for nationally distributed sales and operations teams -thank goodness for the Internet. I spend much of my day on conference calls. With this phone and three way calling from my local phone company on each line, I can call instantly arrange conference calls with up to four locations.
This phone is very well designed for the person who uses the speakerphone. I almost exclusively use the speakerphone. No one has ever complained about the quality. It allows means to speak softly or not. I have walked into the room adjacent to my office and maintained a conversation. I can work with my back to the phone and continue my conversations.
The phone permits extensive user customization to suit her work style. This includes setting separate ring volumes and ring styles for each line. Separate handset, speakerphone and headset volumes. Stores 99 incoming, 99 outgoing call histories and 99 speed dial numbers. Many more options that indicate that Polycom spent some time thinking about the features that improve productivity.
The handset does not seem of any lesser quality than more expensive phones from Avaya, Meridian or Nortel. I do not consider the inability to lower the keypad volume problematic. I don't consider warmth generated by the phone abnormal or problematic. My home office permits me to work without disturbing anyone. I plug my phone into a battery up, so that I can use it even in a power outage. I have my entire office equipment on battery backup. My role does not accommodate downtime.
If you want a two-line phone with a terrific speakerphone, I do not believe you will find a better one -especially at this price. I recommend this phone without reservations.
August 10 Update:
Originally, when I submitted this review -two weeks ago, I said that I wished that the phone had a voicemail waiting indicator. Well, it does!!! I had to call my phone company, Qwest, and ask them to activitate "Visual Messaging Waiting Notification". Now, when I have a message, a red light on the button of the corresponding line -line 1 or 2, flashes. What a wonderful surprise!! So, now and after an additional two weeks of use, I do not have a single complaint or wish for this phone - perhaps a Qwerty keypad for entering contacts or bluetooth synchronization with Microsoft Outlook and my PalmOne Treo. :)
Digital camera Review: Great Speaker phone
Summary: 4 Stars
Got this phone because of the great success I had with Polycom phone systems in conference rooms accross Enterpise America. I am not disappointed. It is VERY loud and everyone has said I sound great. I think the echo-ing is a function of room dynamics. Mine are fine, but I have been in rooms where this has been a problem. If you like multi-tasking while on the phone, this is your phone (and mine). Full-Duplex is a must.Digital camera Review: Great phone, Short life
Summary: 3 Stars
I have owned two Polycom SE-225s. I love the features and the clarity of the telephone. Both of the telephones I owned failed after six months. Buyer beware, the one year warranty begins when the manufacturer ships the device to a distributor, not from when the device is purchased. If you can find your sales receipt the company will adjust the warranty start otherwise there is a $35.00 support fee.Digital camera Review: Great product at a rather high price.
Summary: 4 Stars
This is a great phone for office. But the price is a bit higher than it shoud be.