Reviews for Polycom SoundPoint Pro SE-225 Phone Power Supply Included

Polycom SoundPoint Pro SE-225 Phone Power Supply Included by Polycom Inc.

Polycom SoundPoint Pro SE-225 Phone Power Supply Included List Price: $249.00
Category: CE
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Digital camera reviews of Polycom SoundPoint Pro SE-225 Phone Power Supply Included

Digital camera Review: Love it!
Summary: 5 Stars

I ordered this phone, and received it after 2-3 days, with only the standard, free shipping. I absolutely love the phone. The only thing I would change would be to elevate the back of the phone a bit more because the display isn't as easy to see as I'd like, but that's a minor detail. I highly recommend this phone for anyone that is using it in a home office.

Digital camera Review: Needs more volume
Summary: 2 Stars

I bought this new from the Internet. It appears to be of solid construction, but has a poor sound amplifier. If you intend to use it in any kind of a moderate ambient noise environment, it's a bad buy.

Digital camera Review: Nine years and counting
Summary: 5 Stars

I first purchased this phone in 2000 for my home office. After five years of daily use, I boxed it away during a renovation that took far too long. Recently, I dusted off this Polycom, plugged it into a IP-based line and it works, sounds and looks as good as ever. The speakerphone is still unmatched to products within the price range and the features, while dated, are fine for me. The voice clarity on the handset is exceptional.

While I rely on an online application (Google Voice) for voice mail and call logs to maintain mobility, it's a nice feeling to have great sound quality while back at home. Most professionals -- especially consultants and other with home-based offices -- will greatly appreciate this phone. Typically, I would buy the newest and greatest thing available, but I'm fairly confident that I have it on my desk right now even if it is pushing a decade old.

Digital camera Review: No silver bullet but closest I've found
Summary: 4 Stars

The smallest things irk me so don't be too put off. Have had this one for 2 wks, been looking and trying misc brands for 6 months. Would buy Polycom again. It's a well made phone that performs admirably, esp in speakerphone. The 225 is the same as the 220 except it has more (99 vs 10?) memory number storage. Only 10 are true 2-key speed-dial though (a 2-button process, press the "speed dial" button then a number 0-9. You can scroll thru your 99 stored entries then hit speed dial button but that's not really speed dialing, ie there are no memory registers 11-99. In addition the 225 has a single cable to the phone that incorporates power and a single 4-wire L1+L2 connector...nice.

The good:
=Line in use by you is green, by another is red. Flashing red means message waiting on the Ma-bell or VOIP answering service. Easy to quickly see and discern what's what.
= We have a VOIP line and a Verizon landline; it works fine on both. Volume and all else is equal.
= No need to press line1/2 to get dial tone before dialing. Just start dialing digits and phone automatically activates the line. This is a love-hate thing. If you make a mistake dialing you can't go back 1 digit to correct and when ready then press Line1 to activate and dial like the Siemens gigaset (junk quality and 2.4GHz which is bad btw but that's another rant)
= Speakerphone quality great - people say they didn't know they were on one until I asked them.
= Timer to know duration of call as it progresses. Does not save call's elapsed time after you hang up and review past call list tho.
= Ring tones are great - nice selection and the ability to choose something that isn't jolting. The ring volume can be lowered to quite a nice low setting (or off for each line) which makes the key-beep/speakerphone volume minimum setting problem that much more apparent. see below.

The bad:
= I wish I could lower the volume of the key-beep when dialing, as well as the speakerphone itself. While not obnoxious, in a quiet home office near a sleeping room, you'd wish for a lower minimum setting. I have yet to find a way to disable the key beep - not sure you can.
= The LCD screen is a tad too flatly positioned. Anything more than 2 ft away from you and you'll have trouble reading it. Not a deal-breaker, you can see fine in a traditional setting, but worth a mention.
= Keypad and other function buttons not backlit.
= No speed-dial template to write down who is on the list. I taped a skinny piece of paper to the handset with my 1-10 entries.

*note not in manual: when formatting numbers from incoming calls before adding to speed dial list, press the # key enough times and you will see an option to strip the (1) prefix from a 10-digit number...a handy thing for VOIP users.

Digital camera Review: Not good for the long haul
Summary: 2 Stars

When I bought this phone about two years ago I was excited, expecting for the price that it would be a great speakerphone and have other good features.

All during my phone usage people I talk to through the speakerphone say it's echo-ey. My my office may be a bad place for a speakerphone. Along with some other reviewers, I have found the volume too low.

In the past year:
The ringer on line one has stopped working,
The hand set has stopped working,
The headset has begun to squeak in a piecing tone.

Overall, I'm in the market for a new phone, and this one is not on my list! Especially for the price--no way.

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