Samsung DVD-1080P7 Up-Converting 1080p DVD Player by Samsung
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Digital camera reviews of Samsung DVD-1080P7 Up-Converting 1080p DVD Player
Digital camera Review: Failed after 6 weeks, but warranty service was good
Summary: 1 Stars
I previously posted an unfavorable review because my player broke down after a few weeks of light use. Here's an update on my experience getting it fixed under warranty. (I don't seem to be able to change my 1-star rating, but I would change it to 4 stars if I could).
1. First call to customer service apparently rolled to an overflow team in India. Good -- a live person without waiting on hold. She walked me through a series of unsuccessful diagnostics, started a service request ticket, and asked me to try using a lens-cleaner disc on the unit. I bought one (a CD with tiny brushes embedded in the surface), but it did not help.
2. Called back with results. The rep asked me to send proof of purchase to the Samsung U.S. support center, then call back in 2 days. I printed and faxed a copy of my Amazon order.
3. Third call (2 days later) was answered by a rep who seemed to be in the U.S. He promptly emailed me a printable prepaid UPS shipping label.
4. I boxed up the player and dropped it along with the shipping label at the local UPS store.
5. Next day (Feb 19, 2008) I got an email from Samsung saying the unit had been received and scheduled for repair.
6. Next email, on March 6, wanted feedback about the results of my repair. I took this as positive sign. Sure enough, another email the same day said the repair was completed. Samsung also left a voice message on my phone, wanting to know the status.
7. UPS delivered the repaired player on March 7, and it seems to be in good working order.
Considering that I bought this player as a cheap way to enjoy my HDTV while waiting for the high-def DVD format war to end, Samsung Customer Service did a commendable job. Now that peace has come, I will definitely consider a Samsung blu-ray player.
Digital camera Review: Beautiful display from the unit
Summary: 4 Stars
If DVD-HD is what you want then it is a great product. Simple to use and a beautiful picture. I just wonder if by the end of this year the acceptable standard may be the Blue Ray player in place of HD. I've not been able to rent HD-DVDs from Blockbuster. Digital camera Review: Great Near-HD quality Picture and Sound
Summary: 5 Stars
This is by far the best picture I have ever seen from a DVD player. Completely un-marketed product that makes a huge difference in picture quality.
I highly recommend this product to anyone who has traditional format DVD's and is waiting for the Blu-ray HD-DVD format wars to finalize.
Digital camera Review: Buggy
Summary: 1 Stars
Worked well at first, but now six months later it suffers from frequent delays (the screen will freeze for a few seconds and then resume a few seconds later in the video) and occasional freeze-ups (from which nothing but unplugging the unit will recover). Seems like a buggy product.Digital camera Review: Pefect mate to my Samsung HDTV
Summary: 5 Stars
I read the critical comments in the earlier reviews, and was a little hesitant at getting this unit. But I was attracted by its match-up to my new big screen Samsung TV. The prospect of being able to run both with the TV's remote was a big plus, so I decided to give it a try. I could always return it within 30 days if it turned out to be troublesome.
It didn't. I don't know about anyone else's installation, but this thing mates with my new Samsung TV like it was built into it. The operation could not be easier: power it on, and it turns on the TV and switches the source to the proper HDMI input automatically. All I have to do is insert the disc and press the Play button on the TV remote.
The picture quality is really excellent. The up-conversion process doesn't give the same video quality as a true 1080p program source, but it's far better than that produced by my pair of older, standard mode players.
There are probably better upconverting DVD players out there, but for connecting to a modern Samsung TV, this one is a very worthy choice in all respects.