Reviews for Sony ICD-MX20 Memory Stick Pro Duo Digital Voice Recorder

Sony ICD-MX20 Memory Stick Pro Duo Digital Voice Recorder by Sony

Sony ICD-MX20 Memory Stick Pro Duo Digital Voice Recorder List Price: $299.95
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Category: CE
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Digital camera reviews of Sony ICD-MX20 Memory Stick Pro Duo Digital Voice Recorder

Digital camera Review: Good recording quality, some flaws
Summary: 4 Stars

I bought this recorder to replace a previous Sony model that I'd been very happy with, but wanted longer recording capacity. The ICD-MX20 works very well in terms of recording quality, but it has a few design flaws I didn't notice mentioned in other reviews.

First, the main control is a very fiddly little joystick in the middle of the unit, and it's very easy to press the wrong direction (the main problem is that the main play/pause button is controlled by pressing it into the unit, whilst skip etc are up/down/left/right and it often fires off these by accident). The other thing (which is really quite a bit problem for me) is that even when the 'hold' button is on, the unit powers up when any of the buttons are pressed to tell you that the hold button is on. This means that you can't keep it in your pocket (which I did for my old Sony). You can put new batteries in the unit (I'm using 850mAH NiMH) and 2 days later the battery will be flat, even if you didn't use it and the hold button was on the whole time.

That said, I'm fairly happy with the unit. I keep it in my bag, and that fixes the 'hold' issue, but I wish Sony would fix the design issues. It's good, but could so easily be great.

Digital camera Review: Unbelievably Difficult to Use
Summary: 2 Stars

Technical devices are usually easy for me to navigate. That is until I met the Sony ICD-MX20. It is unbelievable! I have now owned this device for 3 months, have made multiple efforts to read the incomprehensible instructions that came with the recorder, and am now looking for a replacement. It is hard to comment on all the great features every one comments upon when it is not possible to get to first base! This product is only for super techies. Normal people should look elsewhere.

Digital camera Review: No way to download Digital Voice Editor Software
Summary: 1 Stars

I bought the ICD-MX20 a week ago. I was surprised that Sony does not provide downloads of the associated software named "Digital Voice Editor". Sony Customer Service staff told me that if you lost the CD that came with the box, you had to buy a new one. Only patches of the software are available to download.

This immoral policy violating the norm of digital appliance industries and should not be encouraged. Sony is demoting its brand name by offering poor post-sales services. Think twice before making your buying decision.

Digital camera Review: No way to download Digital Voice Editor Software
Summary: 1 Stars

I bought the ICD-MX20 a week ago. I was surprised that Sony does not provide downloads of the associated software named "Digital Voice Editor". Sony Customer Service staff told me that if you lost the CD that came with the box, you had to buy a new one. Only patches of the software are available to download.

This immoral policy violating the norm of digital appliance industries and should not be encouraged. Sony is demoting its brand name by offering poor post-sales services. Think twice before making your buying decision.

Digital camera Review: No way to download Digital Voice Editor Software
Summary: 1 Stars

I bought the ICD-MX20 a week ago. I was surprised that Sony does not provide downloads of the associated software named "Digital Voice Editor". Sony Customer Service staff told me that if you lost the CD that came with the box, you had to buy a new one. Only patches of the software are available to download.

This immoral policy violating the norm of digital appliance industries and should not be encouraged. Sony is demoting its brand name by offering poor post-sales services. Think twice before making your buying decision.
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