Unwind Deluxe Stereo Pillow Speakers System
by The Unwind Company
(Click here)
Digital product summary information
Manufacturer: The Unwind CompanyModel: TUCPSS
Product features:
- Slide the Pillow Speaker System into your pillowcase- under your pillow.
- Plug it into your iPod (excluding the iPod Shuffle) CD player, TV, clock radio or other audio device.
- Drift away to the soothing sounds of your favorite relaxation or audio book titles!
- True Hi-Fidelity Stereo- don't settle for those cheap mono pillow speakers!
- Volume control built into the cable- no need to get out of bed to adjust the volume!
Digital camera reviews of Unwind Deluxe Stereo Pillow Speakers System
Digital camera Review: Not for my iPhones/iPods, apparently
Summary: 2 Stars
The one I ordered did not work with 2 iPod/iPhone devices and 1 iPod input device that had an output for headphones--only 1 side had sound. All of these devices have worked fine with several headphones. When I called the company, I was told that some of the speakers' cords may dislodge and cause one-sided sound. I was given instructions for a return with a prompt exchange, which cost about six dollars via USPS. After a week, I got an email from them stating that they had "tested" the speaker pillow with 2 devices (which types, who knows?), & it worked fine, and that it must be an "unbalanced output"; I was advised to try it with (yet) another device & that they were returning it to me. After a polite explanation that my Apple devices do not demonstrate an "unbalanced output" with any other device, and a polite but firm request for a refund, I received an email that they would do so out of "customer courtesy"--I'll get back to you on whether it actually happens.
My customer service experience was very good by phone with the first 2 folks I spoke with. That got this item 2 stars instead of 1. The one emailing seemed to be a little less inclined toward consideration of my plight, or to just refund my dang money for the time & shipping I wasted trying to resolve this problem with what was meant to be a holiday gift. I still can't believe she planned to mail me back the same dang pillow as if she was doing me a favor, or as if I'm some kind of electronics dolt. I know she didn't "test" it with any iPhones on her end. Sounds to be a real scientific-like "test" protocol.
I would also advise going through Amazon Returns if you have a problem, rather than (as Unwind recommended) going directly through the company. I would have gotten my refund already and probably free return shipping if I had gone through Amazon. I've never had a problem with Amazon the VERY few times I've had to use their return service. Caveat emptor.
Good luck with yours, folks, I'll be interested to see if anyone else with Apple devices has problems, too.
Summary of Unwind Deluxe Stereo Pillow Speakers System
Our Most Popular Pillow Speaker System is mostly-made here in the U.S.A. (hand assembled and sewn locally) and guaranteed to please! Throw the headphones into a drawer and enjoy great sounding "tangle-free" music all night long. Convenient form-factor let's YOU hear the music, while keeping the sound private from others in the bed or across the room. This unit requires no batteries as it is powered by the audio source to which you plug it in. Since this unit is focused on keeping the music experience private, it is not well suited for those with hearing disabilities. Please contact The Unwind Company if you need pillow speaker systems with built-in amplifiers for additional volume. We have other systems and products designed to meet almost any need! This item comes with full warranty and money-back guarantee from The Unwind Company.Cameras and Photo
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