Western Digital My Book Essential Edition 500 GB USB 2.0 Desktop External Hard Drive WDG1U5000 by Western Digital
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Digital camera reviews of Western Digital My Book Essential Edition 500 GB USB 2.0 Desktop External Hard Drive WDG1U5000
Digital camera Review: Awful, awful, awful!!!!
Summary: 1 Stars
I backed everything up to the Mybook, sold my computer, and before I had a new one in place the drive took a small fall on it's side (nothing that should have done the damge it did) and that was it. Drive crashed, data recovery impossible, I lost everything - years of photos, video, documents - the whole lot gone. This machine is manufactured as cheaply as possible, it is extremley fragile, it's ugly, it's loud, and if you value what you are putting on it - please, please, please - buy something else - or buy like 4 of them so you can cover the failure rate.Digital camera Review: BAD CUSTOMER SERVICE
Summary: 1 Stars
The rubber gasket cording, whatever it is called, which surrounds the perimeter of this product totally came off. The case came apart. It still works, but obviously this is not good.I called western digital and they will not stand behind the product. they will not replace the drive.I bought it 2 months ago. I always buy LaCie drives and decided to try this - bad decision it appears. Furthermore the customer service representative could barely speak English leading me to think perhaps I was really talking to someone in another country?? Whenever I have had an issue with a LaCie product, whose call center is located in the US - they stand behind it 100%, no questions asked. I rate this one star, because they do not stand behind the product and have bad customer service.Digital camera Review: Bad Investment
Summary: 1 Stars
I purchased one of these drives directly from Western Digital in late May. When it arrived and I opened the shrink wrap the drive didn't work. It lit up but my system didn't see it. I emailed Western Digital support on Wednesday and explained exactly the conditions that I had on my system and explained that I had tried it on two other computers as well and that it didn't appear in the Device Manager. On Friday they replied and asked me to check the device manager and try plugging it into another system. They didn't even bother to read my description of the problem. I sent a new message and told them the exact same thing I had in the original report and waited until Monday for a reply, which was "You will need to return the drive." I decided to return the drive for my money back as it could never have been tested at the factory and I didn't feel like going thru the same problem all over again. Western Digital used to be reliable but not anymore. Did I mention that they don't reimburse for shipping?Digital camera Review: Bad Luck
Summary: 1 Stars
Well, I received this hard drive, only to have it crash on me one week later and have it be essentially useless. I wouldn't use this as advice not to buy as this can happen with hard drives, but I can't help but say that I was very disappointed. Fortunately, the vendor was very good about understanding and was willing to exchange it for a new one (of course, that doesn't help me get my data back!).Digital camera Review: Basic but perfect for me
Summary: 5 Stars
The name of the product nails it: essential. If you're looking for an external hard drive that hooks up with a firewire connection or you describe yourself as completely computer illiterate, then this may not be what you want. But if, like me, you are at least somewhat competent with a PC and a simple USB hookup is all you need, then you can't find a better value. Five hundred gigabytes is a good deal of storage, and I've been using it to store backups of all my documents and pictures, as well as weeks' worth of videos. I highly recommend this hard drive.