Reviews for Xerox DocuMate 510

Xerox DocuMate 510 by Xerox

Xerox DocuMate 510 List Price: $498.88
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Category: CE
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Digital camera reviews of Xerox DocuMate 510

Digital camera Review: Not great, but not bad
Summary: 2 Stars

Firstly, it is incredibly important that you DO NOT use the bundled software for this scanner. The program is confusing and terribly disorganized. I have had several issues with using OmniPage, Readris, and Microsoft Scanning software bundled with Windows. While image quality is good, especially considering the speed of the ADF, the ADF gets jammed during almost every scan with these programs.

I strongly recommend that if you have purchased this scanner, use Adobe Acrobat 6 or later. I am using 6.0 Professional and it works like a charm. The file size is extremely manageable (300K for 15 pages) and is quite readable.

If you have not purchased this scanner, DON'T. While I don't have any recommendations for other models or brands, I will suggest strongly that you avoid this one. It has been quite an experience, causing me to use Kinko's and similar because I couldn't get this scanner to work. Since using Acrobat, most issues have been mitigated to a tolerable level.

Digital camera Review: So far so good
Summary: 4 Stars

I bought this scanner impulsively at Office Depot and then came home to find all these catastrophic reviews. I figured I would keep an open mind and try it out.

So far I have scanned about a 100 pages and it has worked perfectly. When I bumped the resolution up to 600 dpi the scanning took much longer, but the results are impressive. The text is clear and crisp. Plus the paperport software has an "erase" tool that allows me to get rid of all the black smudges and page lines. The results are really spectacular.

I was confused at first to see that if I scanned a 15-page article, 15 different scans appeared in the scan-manager window. But I soon realized that the pages were "stackable" (using the mouse to superimpose one page on top of another) and this stacking operation created a single .pdf document. It's a little weird, but not that inconvenient for someone usually scanning between 10-30 page articles. If there were. hundreds of pages at a time it might be a problem. (UPDATE: actually, when you scan some pages, all the newly-scanned pages appear on the software screen highlighted. If your right click on these pages, you can "stack" them with one click. several weeks after writing this review, I still like the scanner, but amd annoyed at times that the two columns of text on a scanned pages often do not come out parallel.)

I have had no problems with jamming so far. On some pages the text has come out a little crooked, but the software has a one-button straightening tool that works reasonably well.

It is a little annoying that you HAVE to use the included software. I'm worried about losing the disk, something that happens to me all the time, but hopefully in that case xerox will let me download the software.

This scanner was $250. The highly recommended Fujitsu scansnap is $450, plus it doesn't seem to have a flat bed scanning option like the xerox does. So I have to conclude that even thought this scanner may have some limitations it works well and is a good value.

Digital camera Review: Basically, its crap
Summary: 1 Stars

Touching on the strong points first I will start by saying that the scanner produces a good quality scan. The automatic document feeder is a great convenience for scanning small stacks of paper. OK that's about it. Now, for weak points. When doing any quality scanning it is extremely slow about it, when scanning in stacks of paper (far under the "max" paper feed count) it very frequently feeds the paper in wrong and jams, then many times when it jams, you clear the jam, and then try to start over, and it locks up the program. Then when you go through the whole "end program" fiasco, go back into the program and try to scan it will say "driver busy". So you have to turn it off, then back on. Turning it back on requires even more waiting as it goes through its startup routine. OK now you are back to scanning. Not sure how long though, the ADF seems to jam at its own no matter how perfect the paper you are feeding it is. Other than that, its OK. Id give about 10 bucks for it at a garage sale...maybe. Its certainly not suitable for heavy usage such as at the workplace or at a home office. Overall, its a pretty poor performer.

Digital camera Review: complete nuisance
Summary: 1 Stars

I set it up according to the directions, clicked the scan button, and the contraption made a noise but never began the scanning process. Uninstalled it, then re-installed it, and the same thing happened. Complete and utter waste of my time. I gave it one star only because it had all the parts in the box.

Digital camera Review: Good scanner - poor software
Summary: 1 Stars

Don't buy this scanner, if you want to use the ADF to scan multiple pages into one document. The "SCANDIRECT" software that ships with this product WILL NOT scan multiple pages into one document. When you feed 5 pages into the ADF (automatic document feeder) thinking you'll get one document with 5 pages ---WRONG.. you get 5 documents with one page each.

Just UPGRADE your paperport software for a minimum of $100, and then you can use the scanner as it was designed. When I called to complain to XEROX about this, I was told that they had "mated" this scanner and the software (Version 9) before the ADF was added as part of the base scanner. Seemed pretty crappy to me. IT GOING BACK to the store tomorrow.
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