Xerox DocuMate 510 by Xerox
|
List Price: Category: CE See more digital camera details and other models |
|---|
(Click here)
Digital camera reviews of Xerox DocuMate 510
Digital camera Review: Nice Scanner
Summary: 4 Stars
This scanner is the first scanner I have ever used that I am acutally happy with. The PaperPort software is a powerful tool. ADF feeds legal and letter size sheets very well, scans quite quickly, although not as fast as some. Overall, I am very happy with the product.Digital camera Review: JUNK - don't waste your money or time!
Summary: 1 Stars
My company bought this scanner about a year and a half ago. We have 10 - 15 people who use it intermittently. It does not see heavy use. From the beginning we've had trouble with it jamming and feeding multiple pages. The cover to open it is very hard to snap open, and it won't recover from a jam without us turning off the scanner and rebooting the computer. I discovered that if I change the automatic document feeder pad assembly every 3 months or so, which I should not have to do, it helps the jamming and misfeed issue. Recently I went to order these pads, which were $20.00 apiece, and I couldn't find them on Xerox's website. When I called them they said this item was no longer being sold individually, but in a kit with cleaning solution and 2 pads. So what would have cost $40.00 - bad enough - now costs $100.00 !! As if we haven't spent enough money and frustration on this thing. I am going to do my best to get rid of this thing and buy one that works!Digital camera Review: Some problems - but an adequate unit.
Summary: 4 Stars
For a cheap sheet-feed scanner the 510 seems an adequate unit (I paid ?185 including delivery and VAT) and I've used mine daily for 8 months scanning many thousands of pages. After a paper jam the scanner will not automatically recover - and refuses to continue scanning. In Windows XP the solution is to switch off the scanner for 10 seconds then on again. After up to 90 seconds the scanner will reset itself and the job can be continued. But who'd guess that that was possible ? The instructions make no mention of it and apparently owners have been starting jobs all over again after a jam. The software has worked flawlessly.Digital camera Review: Lamp Warm Up Is ANNOYING
Summary: 2 Stars
For the price (about $200) this isn't a bad scanner, considering it comes with an Automatic Document Feeder. It's reasonably fast and does a good job with things like double-sided scans and converting non-editable files to Word and Excel. That being said, I will be replacing the unit soon because of a quirk that is really getting on my nerves: There is no way to turn off or adjust the lamp warm-up feature. When you first use the scanner it makes you wait 30 (sometimees 60) seconds while it warms up the lamp. If you wait 45 minutes or more before you try another scan, IT MAKES YOU WAIT 30 TO 60 SECONDS AGAIN. If your work processes don't allow you to scan all your documents at once (and most people with a desk scanner don't work that way) it is very annoying to see the "Wait while scanner warms up" message several times a day. Furthermore, it says right on Xerox's tech support web site that there is no way to turn off OR EVEN ADJUST THE TIME-OUT on this "feature". Sorry, Xerox, but I have work to do and your scanner just gets in my way.Digital camera Review: Horrible Scanner
Summary: 1 Stars
After having so much trouble with HP scanners, I decided to try another company alltogether and go with Xerox. I needed a scanner capable of handling large amounts of paper 30-50 sheets at a time, was quick, and most importantly, worked. Unfortunately, 2 out of 3 doesn't cut it.
This scanner is very fast. It takes about 5 seconds to feed a sheet of paper. It can also handle a lot of paper at a time. Those are the only things it has going for it. If you notice from the picture, the auto document feeder is at a ridiculously sharp angle. It almost points straight up, which makes it awkward to load paper into it if you're sitting down and less than 6 feet tall. My employees that use this always have to stand up to insert the paper because it's easier that way. The feeder tray isn't very long either so you actually have to hold the paper and use your hand as a guide if you use more than a few sheets of legal-sized paper in it.
Without a doubt, the biggest problem with this scanner is that it is incompatible with Adobe Acrobat 6. It refuses to work with it. I don't know if this is Adobe or the scanner's fault but don't get this scanner if you want to use both. Acrobat 6 refuses to locate this scanner. I have a degree in computer science, spent about 6 hours searching for a fix on the Internet, and still couldn't resolve this. The only way to get around it is to either use a different version of Acrobat (I ended up having to pay $400 for Acrobat), or use the scanning software that comes with it. The scanning software included is okay, but is like most software in that it's bloated and has a lot of junk I didn't need. All I want is a simple TWAIN driver, which is not included. I don't need 50 mb of software and drivers, and four different programs to do simple image scanning.
Stay away from the Xerox Documate if you have an interest in scanning to PDF. It's not even made by Xerox, but by a company called Visioneer, who then sells it under the Xerox brand.